Process Management Specialist

Place of work Bratislava, Slovakia (Job with occasional home office)
Contract type full-time
Wage (gross) 1 584 EUR/month*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

About the position

Job description, responsibilities and duties

We are hiring a Process Management Specialist to strenghted our Expert team, who will help us to improve organization’s performance management by designing & modelling business processes in ARIS mapping tool. Also, to ensure that business processes are understood, documented and implemented in line with ING standards, existing policies and regulatory requirements. The main responsibility is to design business processes using ARIS diagrams following the internal conventions and maintain them up to date.

Responsibilities:
  • Design, maintain and continuously develop end-to-end existing and new processes
  • Map the processes in ARIS tool following the internal standards and conventions
  • Support the creation and regular maintenance of workplace instructions in line with the processes designed
  • Cooperate with other departments and specialist such as Subject Matters Experts and Process Leads across the organization
  • Clarify operational risk and mitigate measures in process maps in ARIS
  • Identify potential gaps and highlight possible optimization and process improvements
  • Organize regular meetings to review the mapping progress to meet the deadlines
  • Identify and support opportunities for continuous improvements within the team
  • Way of working in line with Agile rituals

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Business Administration

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - Advanced
ARIS - Beginner

Personality requirements and skills

  • At least 2years of working experience; Process management skills would be advantage
  • Effective communication and active listening
  • Ability to understand business needs from various stakeholders
  • Customer oriented and customer need focused
  • Keen for new experience, responsibility and accountability
  • Able to work independently; detailed oriented
  • Knowledge of ARIS Process Modeling Tool is an advantage
  • Knowledge on relevant banking products, processes and bank systems
  • Knowledge of BPMN 2.0 standard is an advantage
  • Experience from corporate environment is an advantage

We offer you a bunch of great benefits

Friendly working environment
  • You build your own working day - flexible working hours and work from home
  • Daily working time: 7hrs 45min instead of standard 8hrs
  • Daily refreshments - coffee, fruits, drinks
  • Fully equipped gym accessible 24 hours / 7 days per week
  • Game room with unlimited access
  • Modern designed coffee corner and terrace with the grill spot
WellbeING
  • Sick leave compensation: up to 80% of the monthly salary
  • Life insurance contribution: up to 22,14 EUR/per month
  • 3rd pillar contribution: up to 3% from your monthly salary
  • 24/7 external mental health support
  • Learning opportunities: internal and external learning programs
  • Regular teambuildings, social events and communities
YOU/family/friends time
  • Extra 3 PERSONAL days per year
  • Extra vacation days: up to 10 extra days/per year
  • We welcome your ING-positive friends: referrals starting from 1000 EUR
  • 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
  • Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)
Extra perks
  • Yearly bonus based on your performance and company’s results
  • Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.
  • Home office contribution: 20 EUR/per month
  • Discounts from our and your favorite stores: up to 30%
  • Warm welcome package for your fresh start
  • Pet friendly office

Advertiser

Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

1000 and more employees

Contact

Contact person: ING Hubs Slovakia, HR team
E-mail: send CV
ID: 4356607  Dátum zverejnenia: 6.6.2023  Základná zložka mzdy (brutto): 1 584 EUR/month
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