Daily Banking Operations Specialist with English and Slovak language

Place of work
Contract type
Start date
Wage (gross)
1 560 EUR/month*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

Information about the position

Job description, responsibilities and duties

Our department WB Daily Banking & Channels Support is responsible for 1st line support to our clients on a new, cross-product Commercial Banking interactive channel and various daily banking services. You’ll be working in an international team to support our clients worldwide with banking products and payments related questions.

Something for you? Be a part of an international changing environment where „Every day is a new day“
How are you contributing to ING?

• You will provide direct support to our corporate clients in banking operational workflow topics
• You will play an essential role in continuously improving our client satisfaction
• You will assist client with Banking products and all Payment related questions via phone or emails
• You will play crucial role in process of Audit confirmations for clients
• You will maintain contact with clients and/or stakeholders and keep them informed about the progress of their request
• You will coordinate end-to-end administrative process as an individual as well as together with your colleagues
• You will be responsible for data investigation and analysis to complete clients requests

Employee perks, benefits

• Working for international and stable financial institution
• Young and dynamic team that will help you grow
• Opportunity to get valuable experience from multitasking and fast changing environment
• Opportunity to manage your own time and workload based on alignment with your team
• Possibilities for further growth (career prospects) in different roles within the team or outside of team

Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)

Some others:
• Cafeteria benefits
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.

Information about the selection process

Please, send us your CV in English via email below. Please note, that we will reply only to selected candidates. Thank you for your understanding.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Banking background is welcomed but not mandatory

Language skills

English - Advanced (C1) and Slovak - Advanced (C1) and Czech - Advanced (C1)

Personality requirements and skills

Are you also someone who is...
• Client-oriented, patient and attentive with clear and positive communication skills
• Highly collaborative, self-driven with focus on delivery
• Able to work independently as well as part of team also in virtual environment
• Able to speak up and provide your opinion
• Attentive to detail and able to recognize important information, research and make connections
• Flexible and comfortable in a fast changing environment
• Using MS Office


Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

1000 and more employees
ID: 3999623  Dátum zverejnenia: 14.10.2021  Základná zložka mzdy (brutto): 1 560 EUR/month