Daily Banking Specialist with English (possibility for university students)
Place of work Bratislava
Contract type part-time
Start date asap
Wage (gross) From 5 EUR/hour*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
Information about the position
Job description, responsibilities and duties
Our department Daily Banking & Channels Support is responsible for 1st line and 2nd line support to our clients on a new, cross-product Commercial Banking interactive channel. You’ll be working in an international team to support our clients worldwide with technical and functional support on this new channel, products and payments related questions.
As a Daily Banking Specialist you will:
• Support our corporate clients for Daily Banking services in our portfolio • Maintain contact with clients and/or stakeholders and keep them informed about the progress of their request • Provide direct support (either by email or by phone) to our corporate clients in banking topics • Play an essential role in continuously improving our client satisfaction • Be responsible for data investigation and analysis to complete clients requests
Employee perks, benefits
• Opportunity to get valuable experience during studies • Working for international and stable financial institution • Young and dynamic team that will help you grow • Possibilities for further growth (career prospects) in different roles within the team
Requirements for the employee
Candidates with education suit the position
English - Upper intermediate (B2)
Personality requirements and skills
• Currently University Student status • Knowledge of English language: intermediate • Previous experience with customer support as an advantage
Brief description of the company
ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.