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Process Modelling Officer

Place of work
Contract type
Start date
Wage (gross)
1 562 EUR/month*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

Information about the position

Job description, responsibilities and duties

The purpose of Process Modelling officer‘s position is to improve organization’s performance management by modeling business processes; ensuring that business processes are understood, documented and implemented consistently within framework of existing policies, procedures and regulatory requirements. Main responsibility of the Process Modelling Officer is to design and maintain up-to-date processes within the organization on high level and detail level ensuring that the processes are modeled uniformly following valid conventions.

What will you be doing:

• Design, maintain and continuously develop end-to-end existing and new processes following internal guidelines and conventions
• Cooperate with various departments and Subject Matters Experts across the organization to facilitate documentation of the bank's processes
• Actively plan and organize requested resources to meet deadlines
• Clarify operational risk and mitigating measures in ARIS
• Provide support for creation and maintenance of workplace instructions on request of Product and Process Owners
• Ensure the documented workflows, workplace instructions are available to all relevant staff, stakeholders
• Assesses the business processes with the goal of identifying potential gaps and overlaps
• Proactively point out on possible optimization of the operation

Employee perks, benefits

Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)

Some others:
• Cafeteria benefits
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.

Other benefits
• Working for international and stable financial institution
• Young and dynamic team

Information about the selection process

Please, send us your CV in English language via email below. Please note, that we will reply only to selected candidates. Thank you for your understanding.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Banking, Finance, Business Administration

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Excel - Advanced
ARIS (or similar process mapping tool) - Basic

Number of years of experience


Personality requirements and skills

• Effective communication and active listening
• Ability to understand business needs from various stakeholders
• Customer oriented and customer need focused
• Keen for new experience, responsibility and accountability
• Able to work independently; detailed oriented
• Knowledge of ARIS Process Modeling Tool is an advantage
• Knowledge of BPMN 2.0 or other modelling tool is an advantage
• Knowledge on relevant banking products, processes and bank systems
• Experience from corporate environment is an advantage


Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

500-999 employees

Company address

ING Business Shared Services B.V.
Plynárenská 7/B
821 09 Bratislava


Kontaktná osoba: ING Business Shared Services, HR team
E-mail: poslať životopis
ID: 4175155  Dátum zverejnenia: 4.10.2021  Základná zložka mzdy (brutto): 1 562 EUR/month