Business Control Officer (Reporting and Data Quality)

Place of work
Contract type
Start date
Wage (gross)
1 760 EUR/month*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

Information about the position

Job description, responsibilities and duties

To support the global Retail Business Control team, we are looking for a virtual team member who will assist us in our purpose to provide our management with insight in non-financial risk exposure and the effectiveness of our internal control environment
• Create regular management reports per product domain or risk area, using data from issues, events and key control tests;
• Collect and validate data from countries to monitor compliance with policies;
• Support data quality improvements (investigate non-financial risk data and find patterns; suggest and coordinate actions to improve data quality);
• Broader non-financial risk reporting activities; suggest improvements to reporting capabilities to ensure quality and efficiency of the reporting processes;

Who will you cooperate with?
You will become part of the virtual Retail Business Control team, supporting the central team as well as the various topical control experts across the global Retail geographies.

Some of your daily activities:
• Create reports and presentations on issues, events and test (KCT) results for Daily Banking, Investments, or Mortgages control experts and management.
• Deliver monthly holistic Retail Business Control dashboards with KPIs on risk exposure, control effectiveness and KCT progress
• Validate and consolidate data of Operational Compliance Dashboard on MiFID, Sourcing, Insurance or other regulatory topics
• Ad hoc analysis of trends in incidents, issue resolution, risk indicators
• Monitor data quality, suggest improvement actions and coordination follow up with local country control offices.
• Suggest improvements to reporting capabilities (such as interfacing, databases, reporting tooling) to ensure quality and efficiency of the non-financial risk reporting processes

Your working environment:
ING Retail covers all geographies where ING offers services to Retail or Business Banking client segments. You will cooperate with colleagues in our central team located in Amsterdam and in our shared service centers in Bratislava and Manila, with colleagues in the Business Control teams within the Retail countries, and our stakeholders within the global Retail business domains. We have recently started working according to agile methodology which amongst others means that responsibility given to you will be high.

Employee perks, benefits

Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)
• Performance based annual bonus

Some others:
• Home Office
• Flexible working hours
• Cafeteria benefit
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.

Information about the selection process

Please, send us your CV in English language via email below. Please note, that we will reply only to selected candidates. Thank you for your understanding.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Risk, Business Analytics, Reporting, Banking

Language skills

English - Advanced (C1)

Number of years of experience


Personality requirements and skills

• Proved record in reaching results in data- and reporting area
• Experience with data analysis, creating management reports
• Result oriented and Independent contributor
• Experience with reporting tools such as Excel, Power BI, Cognos
• Highly Analytical and precise mind with passion in Data

Other Knowledge
• Basic understanding of non-financial risk management and Compliance
• Experience within financial services
• Microsoft Excel – expert
• Microsoft PowerPoint - expert


Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

500-999 employees

Company address

ING Business Shared Services B.V.
Plynárenská 7/B
821 09 Bratislava


Kontaktná osoba: ING Business Shared Services, HR team
E-mail: poslať životopis
ID: 4025030  Dátum zverejnenia: 26.2.2021  Základná zložka mzdy (brutto): 1 760 EUR/month