Business Controls Testing Team Lead

Place of work
Contract type

Information about the position

Job description, responsibilities and duties

IBSS Bratislava (ING Bank Shared Services Bratislava) is a shared services hub providing banking services for ING wholesale & retail branches worldwide. These are exciting times for us as we are now also starting to offer more and more complex roles and are currently growing our local risk management capabilities.

For this, IBSS Bratislava is changing fast and furious. So, if you feel comfortable in a changing environment where being in control of our risk is a key success factor, and where you will work in an agile way as a servant leader to self-steering teams then we’re looking for you.

As the Business Controls Testing team lead you will be a role model and help build the Business Controls organization within Wholesale Banking. You are a servant leader who is up for the challenge of delivering services according to SLA, with high quality and in accordance with risk and compliance policies, but at the same time able to implement the necessary changes to stay relevant and in perfect shape for the future. You live for Operational Excellence, Risk Management and Agile and know how to inspire your colleagues and employees to do the same.

This is a full-time position, based in Bratislava, Slovakia.

• Lead, motivate and develop a team (of approximately 10 people) responsible for conducting key control testing of ING’s non-financial controls
• Ensure internal controls are implemented and working correctly and help anticipate and mitigate risk
• Develop and mature the team’s internal processes and procedures and ensure these are in sync with ING’s Agile way of working
• Ensure team is able to meet all agreed Service Levels in terms of testing completion timeliness and quality
• Regular reporting of actual testing progress
• Communication and escalation with management, internal clients and business partners
• Design and implement improvements on the way of testing, required evidence, work-instructions, automation, test scripts

Basic wage component (gross) and other rewards

from 2150€*

Employee perks, benefits

Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)

Some others:
• Cafeteria benefits
• Trainings and language courses
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.

Information about the selection process

Please, send us your CV in English via email below. Please note, that we will reply only to selected candidates. Thank you for your understanding.

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Advanced (C1)

Number of years of experience


Personality requirements and skills

• 3+ years’ experience in risk management (control testing, control implementation, Compliance, Audit or similar)
• 2+ years’ experience with people management (preferably from a banking or shared services background)
• Willingness to transform this people management experience into our One Agile Way of Working
• Ability to empower people through leadership, coaching skills and by acting as a role model
• Influence skills with local and global functional leaders to ensure global collaboration without losing track of your role as service provider
• BS/BA degree or higher
• Fluent in English (C1 level)


Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

500-999 employees

Company address

ING Business Shared Services B.V.
Plynárenská 7/B
821 09 Bratislava


Contact person: ING Business Shared Services, HR team
E-mail: send CV
ID: 3789094   Dátum zverejnenia: 5.11.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   from 2150€*