Client Migration Manager

Place of work
Contract type
Start date
Wage (gross)
1 700 EUR/month

Information about the position

Job description, responsibilities and duties

The client Migration Team is working on an integral communication approach, impact analyses and execution of client migrations projects.
As a client migration manager you are responsible for the planning and execution of client migration activities for international (mid)Corporate Clients.
You will interact with the internal organisation and be the single point of contact for the client during the migration activities.
Client migrations are impacting clients with their use of e.g. payment initiation products, account reporting and channels. The Client migration manager has a good understanding of the payments market, the ING IT landscape and has a client centric approach. In this position you are part of a multidisciplinary team and you work closely with the product management, Back office departments and ING branches within the ING network.

Your Work environment:
You will be working in an international context. You will be working in a team that is driving the client migrations. You will liaise with stakeholders within TS product management, Sales, Client Service and IT in an international environment. Communication is in English, (German or Dutch can be benefitial)

Who are we looking for?
We are looking for a collaborator with good communication and documenting skills and with a positive, critical and proactive attitude. You are able to operate independently and you effectively manage relations with stakeholders.

Employee perks, benefits

Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)

Some others:
• Cafeteria benefits
• Trainings and language courses
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.

Information about the selection process

Please, send us your CV via email below. Please note, that we will reply only to selected candidates. Thank you for your understanding.

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Economy, Banking, Finance

Language skills

English - Advanced (C1)

Other knowledge

Business correspondence - advanced

Number of years of experience


Personality requirements and skills

• Bachelor/master level
• 5+ years of work experience in relevant roles
• Knowledge of International Payments and Cash
Management business
• Knowledge of the ING IT landscape
• Customer centric attitude
• Be able to produce high quality deliverables within
the set timelines.
• Experience in client facing contacts
• Affinity with ERP systems
• Professional and representative attitude
• Strong analytical skills, Attention to detail;
• Good knowledge of MS Excel and MS Access
• Persuasive, knows how to convince people and able
to deal with resistance
• Very accurate and structured way of working
• Good organizational skills with the ability to co-
ordinate and prioritize work;
• Ability to operate individually but in a team as well;
• Strong interpersonal and communication (orally and
in writing) skills;


Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

500-999 employees

Company address

ING Business Shared Services B.V.
Plynárenská 7/B
821 09 Bratislava


Contact person: ING Business Shared Services, HR team
E-mail: send CV
ID: 3770957  Dátum zverejnenia: 13.1.2020  Základná zložka mzdy (brutto): 1 700 EUR/month