Quality Assurance Specialist - Global Alert Handling

Place of work
Contract type

Information about the position

Job description, responsibilities and duties

Are you looking for…

a function that is responsible for the reporting on quality as well as creating and maintaining an uniform way of working within the 1st Line of Defense Alert Handling?

Are you also someone who…
  • has a strong analytic mind and affinity with figures and control
  • has a strong interest in Compliance and Operational Risk Management
  • can interact easily with colleagues, but can also work independently
  • is a good communicator and team player, who can both listen to and convince others, and is at ease in a large, complex organization
  • is pro-active and has a drive to achieve improvements and efficiencies
  • is punctual and capable of organizing his/her activities well structured
  • is capable of challenging people and providing constructive criticism

Basic wage component (gross) and other rewards

from 1400 EUR

Employee perks, benefits

Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)

Some others:
• Cafeteria benefits
• Trainings and language courses
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Personality requirements and skills

  • have a bachelor degree and/or Financial Services work experience
  • (affiliated) experience in screening cross border payment traffic
  • have advanced user experience of Office tools (Word, Excel and PowerPoint)
  • have experience in creating reports
  • have excellent oral and written communication skills in English


Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

500-999 employees

Company address

ING Business Shared Services B.V.
Plynárenská 7/B
821 09 Bratislava


Contact person: ING Business Shared Services, HR team
E-mail: send CV
ID: 3734719   Dátum zverejnenia: 8.8.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   from 1400 EUR