Data Analytics and Client Maintenance Team Leader

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Are you able to set the tone, motivate, inspire and think big?

Are you commercially oriented, willing to take the extra mile to help clients and stakeholders? Are you looking forward to work in an challenging and complex financial markets front office environment? Keep reading, this might be for you!

We are looking for a qualified team leader to manage our Data Analytics and Client Maintenance Team Leader and effectively leverage its strengths to streamline further growth.

Your work environment:

Financial Markets Client Control is a team that directly supports FM front-offices worldwide in their client acceptance process in a challenging and demanding working environment. The emphasis is on safeguarding "know your customer" compliance related regulations, such as Customer Due Diligence (CDD), Markets in Financial Instruments Directive (MiFID), Foreign Account Tax compliance Act (FATCA), Common reporting standards (CRS) and European Market Infrastructure Regulation (EMIR). Any future laws and regulation relevant to FM client on-boarding procedures are also implemented by FM CC. Financial Markets is part of Wholesale Banking and operates worldwide.

Your responsibilities as a team leader will be:

  • Manage and lead team of 15 people
  • Create an environment built on trust, open communication, creative thinking, and cohesive team effort
  • Set clear team goals and develop a strategy to reach them
  • Supervise day-to-day operations
  • Serve as a focal point to communicate and resolve interface and integration issues with other stakeholders
  • Motivate, inspire and coach team members in order to facilitate further development
  • Familiarize the team with the customer needs and specifications,
  • Oversee the development process, standards, techniques and tools to support task performance
  • Manage and coordinate changes related to new services being on boarded and activities; have these changes properly implemented in the BAU
  • Deliver in accordance with service level agreements

Basic wage component (gross) and other rewards

from 1800€*

Employee perks, benefits

Financial contributions:
• Life events (marriage/partnership, child birth/adoption, work anniversary)
• 3rd pillar retirement saving
• Life insurance
• Salary compensation during illness leave (PN)

Some others:
• Cafeteria benefits
• Trainings and language courses
• Extra holiday days
• Fresh fruit at the workplace
• Company events, teambuildings
• Referral bonus, etc.

Information about the selection process

In case of your interest, please, send us your CV in English by e-mail. We will respond only to selected candidates. Thank you.

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

Banking, financial markets, law or economy

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Excel - advanced

Number of years of experience


Personality requirements and skills

Your skills and experience are important:

  • Master's degree in banking, financial markets, law or economy
  • 5 year working experience in banking, investment, legal or financial markets
  • Proven work experience as a team leader or supervisor (min. 2 years)
  • Advanced English (C1) skills for both speaking and writing
  • Affinity with Wholesale Banking products, Financial Markets and Banking regulatory environment
  • In-depth knowledge of performance metrics

Your personality is even more important:

  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Ability to prioritise work
  • Lead by setting a good example (role model)
  • Productivity - focused
  • Display high integrity and honesty
  • Stress-resistant and able to exude calmness
  • Open minded, eager for and accepting change
  • Can - do mentality

If you like what you read and this sounds like you, get in touch!


Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

500-999 employees

Company address

ING Business Shared Services B.V.
Plynárenská 7/B
821 09 Bratislava
ID: 3413771   Dátum zverejnenia: 13.3.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   from 1800€*