Spoločnosť získala ocenenie RecruitRank Awards 2016 za najlepšie výberové procesy v roku 2016 podľa hodnotení uchádzačov.

Process Management Officer

Place of work
Plynárenská 7/B, Bratislava
Contract type
full-time
Start date
ASAP
Salary offered (gross)
to be agreed individually

Information about the position

Job description, responsibilities and duties

The purpose of Process Management officer‘s position is to improve organization’s performance management by modeling business processes; ensuring that business processes are understood, documented and implemented consistently within framework of existing policies, procedures and regulatory requirements. Main responsibility of the Process Management Officer is to design and maintain up-to-date processes within the organization on high level and detail level ensuring that the processes are modeled uniformly following valid conventions.


What will you be doing:


• Design, maintain and continuously develop end-to-end existing and new processes following internal guidelines and conventions
• Cooperate with various departments and Subject Matters Experts across the organization to facilitate documentation of the bank's processes
• Actively plan and organize requested resources to meet deadlines
• Clarify operational risk and mitigating measures in ARIS
• Provide support for creation and maintenance of workplace instructions on request of Product and Process Owners
• Ensure the documented workflows, workplace instructions are available to all relevant staff, stakeholders
• Assesses the business processes with the goal of identifying potential gaps and overlaps
• Proactively point out on possible optimization of the operation

Employee perks, benefits

• Working for international and stable financial institution
• Young and dynamic team

Information about the selection process

• Suitable for a person with approx. 1 year of experience in the field
• Empathic communicator, able to see things from the other person's point of view
• Able to get on with others and be a team-player
• Keen for new experience, responsibility and accountability
• Mature, credible, and comfortable in dealing with other business functions
• Able to work independently
• Able to focus on detail
• Able to listen to others
• Experience with the ARIS Process Modeling Tool is advantage
• Experience with working in complex organizations
• Actual knowledge on relevant banking products, processes and bank systems

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Banking, Finance

Language skills

English - Upper intermediate (B2)

Computer skills - user

Microsoft Excel - advanced
ARIS - basic

Number of years of experience

1

Personality requirements and skills

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Advertiser

Brief description of the company

ING is a global financial institution of Dutch origin offering banking and asset management to over 60 million private, corporate and institutional clients over 50 countries. With a diverse workforce of over 50,000 people, ING comprises a broad spectrum of prominent companies that increasingly serve their clients under the ING brand.

Number of employees

250-499 employees

Company address

ING Business Shared Services B.V.
Plynárenská 7/B
821 09 Bratislava

Contact

Contact person: ING Business Shared Services, HR team
E-mail: send CV
ID: 3100472   Dátum zverejnenia: 8.11.2017