IT Service Desk Support - brigáda pre študentov VŠ

Place of work
Pribinova 10, Bratislava
Contract type
agreement-based (Temporary jobs)
Start date
by agreement
Basic wage component (gross) and other rewards
5 € / gross / hour

Information about the position

Job description, responsibilities and duties

We are looking for self-driven university student, who will perfom following tasks:

Service Desk
• Serve as single point of contact for IT related problems of ING employees
• Responsible to register interactions to the Service Now application, to classify them and to solve or to escalate them to another team

First Line Support
• Assist with the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware)
• Assist with (or coordinate) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents
• Resolve incidents associated with end user software and hardware, including Smart Phone technologies
• Perform asset management activities (inventory, tracking, distribution, etc.) in accordance with company policies
• Assist with IT tasks related to on-site, off-site support, and office moves

Employee perks, benefits

• Working for stable international financial institution
• International working enviroment
• We are looking for long-term cooperation with flexible working hours according your University schedule and commitments

Information about the selection process

Please send us your CV Slovak language to the email address given below. Please note, that we will reply only to selected candidates. Thank you for your understanding.

Requirements for the employee

Candidates with education suit the position

University student

Educational Specialization


Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Position is suitable for students of 2.-3. grades
• Strong interest in IT area
• Microsoft Windows Administration
• Advance knowledge of Microsoft Office products
• Basic knowlegde of computer networks
• Good command of English language (daily usage)
• Basic knowledge of Microsoft Active Directory welcomed


Brief description of the company

ING Bank is a division of ING’s corporate branding - it offers banking services to corporates under the name of ING Wholesale Banking.

ING Wholesale Banking in Slovakia provides services to multi-national corporations, large local enterprises, financial institutions, investment companies, subsidiaries or joint ventures of foreign companies and the government sector. We combine local market expertise with the capabilities of a global financial institution and provide our clients with a broad range of products and services.

Number of employees

50-99 employees

Company address

ING Bank N.V., pobočka zahraničnej banky
Pribinova 10
811 09 Bratislava


Contact person: Jana Jakabová
Tel.: +421 2 59 346 516
E-mail: send CV
ID: 3621501   Dátum zverejnenia: 14.3.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   5 € / gross / hour