Front Office Representative with Portuguese

Infosys (Czech Republic) Limited s.r.o.

Place of work
Vlněna, Dornych, Brno-střed-Trnitá, Czechia (Job with occasional home office)
Contract type
full-time
Start date
ASAP
Wage (gross)
34 500 Kč/monthperformance bonus, language bonus, meal allowance

Information about the position

Job description, responsibilities and duties

Explore the future with Infosys now!

How will your day look like?
Using customer service skills together with knowledge of the client (global networking company) product and services offerings, you will be accountable for the support of European and global business teams working with large B2B customers.

You will be engaged with the business team in situations requiring high levels of interaction, cases with high business complexity and escalated cases. You will use email (75 %) chat (20 %) and phone (5 %) to communicate and work with the business teams. In all cases, you will maintain ownership of the cases and drive to a successful outcome in the most efficient and effective manner possible.

You will be part of the young international European team working on large B2B client proposal here in Brno together with other people from all over the world and we are already looking forward to co-operating with you!


Your workday will just fly by as you will:
- participate in the creation of a large business to business service and product
proposals;
- create and amend price quotes and proposals;
- work closely with the internal business team to gather information and data to help
- them to create the best solution and offer for the client;
- own end to end various customer requests / task and proactively drive them to
successful closure;
- prepare large proposals;
- deal with partners/resellers.

Why does Infosys choose you? You definitely:
- speak and write in Portuguese and English fluently;
- possess communication and reporting skills;
- understand client´s needs and give useful guidance to the client;
- are a quick learner who easily applies problem-solving, critical thinking and analysis
skills;
- are daily user of Microsoft Office – specifically Excel;
- have excellent time management skills;
- can be punctual and relied on.

Employee perks, benefits

Infosys esteems you as we provide:
- hybrid mode of work
- long-term and stable cooperation;
- performance bonus;
- financial appraisal for referring your friends and acquaintances;
- meal allowance;
- cafeteria system - benefit card;
- organized training sessions during the first weeks and further upskilling courses (online, with our experts);
- 25 days of paid leave;
- relocation support: 2 weeks of initial accommodation provided by the company;
- brand new offices (Vlnena street) with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic;
- expat Assistance Services for new joiners;
- teambuilding activities.

Infosys appreciates your time so the hiring process is usually concise:
Apply – Receive a respond after your CV evaluation - Get a call from our Recruiter – Arrange a video conference with our Team Leader/Manager – Get a feedback/offer – Navigate your next with Infosys.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1) and Portuguese - Advanced (C1)

Other knowledge

Microsoft Excel - Basic

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

Infosys is a global leader in the next-generation digital services and consulting.
We provide business consulting, technology, engineering and outsourcing services for world-class brands across the globe. Our current clients are market leaders in area of car and sportswear manufacturing, energy and utilities, insurance, pharmacy, healthcare, etc.
Our business solutions and services help to accelerate innovation, increase productivity, reduce costs and optimise asset utilisation.
Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis

Number of employees

500-999 employees

Contact

Contact person: Andrej Glonek
E-mail: send CV
ID: 4498629  Dátum zverejnenia: 11.1.2023  Základná zložka mzdy (brutto): 34 500 Kč/month