Customer Support Specialist with Polish - Joining Bonus 30 000 CZK

Infosys (Czech Republic) Limited s.r.o.

Place of work
Brno, Czechia
Contract type
Wage (gross)
From 28 000 Kč/month

Information about the position

Job description, responsibilities and duties

Brno, Czech Republic
Junior and Mid-level role

INFOSYS provides career opportunities and stable employment in a multinational environment where YOU can get a chance to use various languages, be a part of the prominent and world-famous brands, acquire and upgrade IT skills working from the all-new office building in the center of Brno.

Your workday will just fly by as you will:

- Be assigned for one future-oriented, long-lasting, and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
- Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
- Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
- Be a member of the international, dynamic, and innovative company environment.

Why does Infosys choose you? You definitely:

- Speak and write in English and Polish fluently;
- Handle phone calls, a necessity to reply to emails and give useful guidance to the client;
- Perceive multitasking and problem solving as a piece of cake;
- Are daily user of Windows, Android or iOS, Microsoft Office, etc.
- Want to be a team player rather than a lonely wolf;
- Can be punctual and relied on.

Employee perks, benefits

Infosys esteems you as we provide:

- Long-term and stable cooperation;
- Relocation support (initial accommodation for 14 days)
- Performance bonus;
- Financial appraisal for referring your friends and acquaintances;
- Monetary compensation of the night shifts and compensation days for working at the Czech state holidays;
- Meal allowance;
- Multisport card;
- Cafeteria;
- Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
- 25 days of paid leave;
- Relocation support: 2 weeks of initial accommodation provided by the company;
- Brand new offices (Vlnena street) with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic;
- Expat Assistance Services for new joiners;
- Teambuilding activities.
- Extra joining bonus 30 000 CZK! - the employee must be employed by Infosys during the time of payout of the joining bonus and must be full time. Eligible for candidates who receive offer communication from 1.6..2022 and join us till 31.08.2022.

Infosys appreciates your time so the hiring process is usually concise:

Apply – Receive a response after your CV evaluation - Get a call from our Recruiter – Arrange a video conference with our Team Leader/Manager – Get feedback/offer – Navigate your next with Infosys.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and Polish - Advanced (C1)


Brief description of the company

Infosys is a global leader in the next-generation digital services and consulting.
We provide business consulting, technology, engineering and outsourcing services for world-class brands across the globe. Our current clients are market leaders in area of car and sportswear manufacturing, energy and utilities, insurance, pharmacy, healthcare, etc.
Our business solutions and services help to accelerate innovation, increase productivity, reduce costs and optimise asset utilisation.
Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis

Number of employees

500-999 employees
ID: 4044271  Dátum zverejnenia: 13.5.2022  Základná zložka mzdy (brutto): 28 000 Kč/month