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Customer Support with Mandarin
Infosys (Czech Republic) Limited s.r.o.
Place of work
Vlněna, Dornych, Brno-střed-Trnitá, Czechia
Vlněna, Dornych, Brno-střed-Trnitá, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
What will be your scope of work?
- Provide support for one of the globally well-known companies;
- Your “customers” will be employees of our clients;
- Perform remote troubleshooting through diagnostic techniques and pertinent questions;
- Support, guidance, and administration of the diverse technical issues;
- Redirect unresolved issues to the next level of support personnel.
What are our requirements?
- Upper-intermediate (at least B2>) level of English (both spoken and written), our major company language;
- Upper-intermediate (at least B2>) level of Mandarin (both spoken and written);
- Experience in customer support
- Interest in IT
- Willingness to learn and develop
- Good communication and problem-solving skills
How will we appreciate your work?
- Organized training during the first weeks
- Performance bonus
- Meal vouchers
- Multisport card
- Makro card
- Language courses
- 25 days of leave
- Modern offices in the center of Brno, 2nd largest city of the Czech Republic
- Relocation Support (Initial Accommodation for 2 weeks)
- Expat Assistance Services for new joiners
- Provide support for one of the globally well-known companies;
- Your “customers” will be employees of our clients;
- Perform remote troubleshooting through diagnostic techniques and pertinent questions;
- Support, guidance, and administration of the diverse technical issues;
- Redirect unresolved issues to the next level of support personnel.
What are our requirements?
- Upper-intermediate (at least B2>) level of English (both spoken and written), our major company language;
- Upper-intermediate (at least B2>) level of Mandarin (both spoken and written);
- Experience in customer support
- Interest in IT
- Willingness to learn and develop
- Good communication and problem-solving skills
How will we appreciate your work?
- Organized training during the first weeks
- Performance bonus
- Meal vouchers
- Multisport card
- Makro card
- Language courses
- 25 days of leave
- Modern offices in the center of Brno, 2nd largest city of the Czech Republic
- Relocation Support (Initial Accommodation for 2 weeks)
- Expat Assistance Services for new joiners
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2) and Chinese - Advanced (C1)
Advertiser
Brief description of the company
Infosys is a global leader in the next-generation digital services and consulting.
We provide business consulting, technology, engineering and outsourcing services for world-class brands across the globe. Our current clients are market leaders in area of car and sportswear manufacturing, energy and utilities, insurance, pharmacy, healthcare, etc.
Our business solutions and services help to accelerate innovation, increase productivity, reduce costs and optimise asset utilisation.
Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis
We provide business consulting, technology, engineering and outsourcing services for world-class brands across the globe. Our current clients are market leaders in area of car and sportswear manufacturing, energy and utilities, insurance, pharmacy, healthcare, etc.
Our business solutions and services help to accelerate innovation, increase productivity, reduce costs and optimise asset utilisation.
Infosys provides career opportunities for those with and without solid IT experience, and who are willing to absorb and implement technological innovation on a daily basis
Number of employees
500-999 employees
ID: 3911645
Dátum zverejnenia: 13.5.2020
2020-05-13
lokalita: Brno Pozícia: Administrative Worker, Official, Customer Support Specialist, Helpdesk Operator Spoločnosť: Infosys (Czech Republic) Limited s.r.o.