Tenant Relationship Manager

IKEA Centres Slovensko s.r.o.

Miesto práce
Ivanská cesta 16, Bratislava
Druh pracovného pomeru
plný úväzok
Termín nástupu

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

We are looking for a new colleague who will secure relationship and satisfaction of the tenants, enabling them to perform their commercial activities and improve sales at AVION Bratislava. We are looking for highly motivated candidate with commercial mindset and relationships management focus – welcome to join our team!

• Manage and develop the tenant relations based on our company culture, customer promises and long term business strategies.
• Develop and implement routines regarding interaction between centre management and tenants, including information and communication, so that the tenants can perform their commercial activities in the best way.
• Listen to, coordinate and take action to solve potential issues between centre management and tenants.
• Accumulate, analyse, and follow up on tenant data and tenant performance and distribute and promote the knowledge of the key figures among relevant stakeholders.
• In cooperation with Leasing, support and give input to lease strategy for an optimized tenant mix. In cooperation with Finance, support routines with rent collection.
• Prepare communications, reports and meetings with tenants about news, performance of the centre, upcoming events, safety etc. Optimize tenant communication tools, e.g. the Tenant Portal.
• Management on the floor such as, tenants shop fronts, tenant compliance with centre regulations.
• Secure early awareness and act on business risks and opportunities. Secure systematic and rational judgments based on relevant information.
• Monitor all aspects of the local market, including competitors and actual trends and act on threats and opportunities.
• Create business relationships with tenants, authorities, local community and other stakeholders and work in partnership with all business functions. Maximise synergies with IKEA.
• Support the development of the Strategic Long Term Plan for the shopping centre under the guidance of the Shopping Centre Manager
• Support on time preparation of data needed for Monthly Management Reporting and any other reports and analysis related with tenant units.


Informácie o výberovom konaní

• Place of work: Bratislava, Avion Shopping Centre
• Immediate Manager: Centre Manager Avion Bratislava
• Start of assignment: 1.12.2017
• Type of assignment: Full time contract for 2 years (stand in for parental leave)

Are you are interested in this position? We look forward to your application!

Submit your application (CV and cover letter in English)
Thank you!

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa

Jazykové znalosti

Anglický jazyk - Pokročilý (C1) a
Slovenský jazyk - Expert (C2)

Vodičský preukaz


Osobnostné predpoklady a zručnosti

• Degree in commerce, business administration, economics or law or any similar relevant degree.
• You have min. 2 years’ experience of retail, leasing, KAM or from service sector, preferably within shopping centre business.
• Ability to translate business needs into actions and solutions.
• Commercial mind-set and service minded.
• Strong communication, economical, presentation and organization skills.
• Ability to create trustful relationships and lead in change and in a multi-cultural environment.
• Good written and spoken English and Czech/Slovak language.

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

IKEA Centres is IKEA Group’s global shopping centre company. We develop and manage retail destinations for the many people, anchored by IKEA stores. We offer great opportunities to develop meeting places of the future, strengthen relations with tenants and spread retail ideas across borders. Present in China, Europe – including Nordic countries and Russia.

Počet zamestnancov

50-99 zamestnancov

Adresa spoločnosti

IKEA Centres Slovensko s.r.o.
Ivanská cesta 16
821 04 Bratislava


Kontaktná osoba: Šárka Tošerová
E-mail: poslať životopis
ID: 3155637   Dátum zverejnenia: 18.9.2017