Shopping Centre Marketing Manager - AVION

 
 To optimise the meeting place experience for the many people to drive visitation to the Meeting Places and IKEA.
Enable the Meeting Place to provide enjoyable, memorable and personalized customer experiences before, during and after the visit, both online and offline. 

 
WHY WE WILL LOVE YOU

 
How the right Marketing Manager´s profile should be?

 
• Business understanding and a background from working in a customer focused, fast-paced and multichannel environment. 
• Experienced in creating and implementing mid-term tactical plans and following up goals. 
• Proven customer-focused mind-set. 
• Assertive with the ability to influence through the use of customer insight. 
• Self-reliant and motivated with a proven ability to work as part of a team as well as independently. 
• Experience in problem-solving and conflict-management. 
• Management position experience in a people-centric organisation, and ability to lead in a changing environment. 
• Proven Project management skills 
• Fluent in English and Slovak/Czech language 

 
YOUR RESPONSIBILITIES

 
What can you expect to do as a Marketing Manager?

 
• Creates, owns and manages the Customer experience Program for the Meeting Place. Supports the new business opportunities and income streams as well as developing the communication with our customers.
• Maintains and constantly improves the customer journey and ensure that Meeting Place stays relevant to customers’ present and future needs.
• Defines, implement and innovates new customer services to enhance convenience and enjoyable experiences
• Together with Meeting Place Manage Find potential areas for improvements of both customer satisfaction and income. Regularly carry out local market research.
• Plan, Create and integrate promotion of events/campaign/marketing activities into all medias, including promotion via digital tools, ATL, PR support. Follow up on marketing operations. Manage and update website and social Medias. Communicate and cooperate with local agencies.
• Drive and develops the Customer experience competence within the Meeting Place (including own team, tenants, contractors, partners) using best practices, training programs and other relevant methods.
• Contribute to engage with our customers to improve the sustainability performance of the Meeting place, communicate the vision and benefits of our sustainability agenda. Contribute to encourage partners to inspire & enable our visitors to lead more healthy and sustainable lifestyles.

 
ABOUT THE BENEFITS

 
Benefits and Social program for permanent employees:
• modern and stable company with unique culture
• positive working environment
• extra 5 days of vacation
• flexible benefit package
• caffeteria (for Public transport, Leisure time vouchers,...)
• christmas gift, summer and winter party
• work anniversary and life events gifts
• trainings and development

 
Wage: from  2450 € btt. / monthly 

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. Our company culture is based on togetherness, humbleness, openness, enthusiasm and fun. We have a positive team spirit. And we’re always happy to welcome people who share the same values and positive attitude as we do.

We believe that every successful business idea was only a dream in the beginning. But this dream can only come true with the help of people. Will you join us?