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• Ensures accurate analysis on client’s entitlements
• Performs renewal quote creation, update, and validation to support order completion
• Performs entitlement management via license transfer and changes using SAP
• Performs client site ID, agreement, and ICN creation and update
• Oversees audit activity associated with the Account Management and renewals processes on their assigned account(s)
• Manages records retention, document filing, archiving and housekeeping for the CMT processes, in line with corporate policy
• Contributes to the continuous improvement of the role and support the Q2C Competency in the deployment of standard tools, process and procedures (eg Agile Principles / Processes / Ceremonies). This also includes exploring and implementing innovations and process improvements.
Required Professional and Technical Expertise:
• Fluent English (B2)
• SAP knowledge
• Growth mindset and Critical thinking
Minimum starting salary is 1,300 EUR /month, offered salary depends on candidate's experience
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Primary job category
Supply Chain
Place of work
Bratislava
Contract type
full-time
Salary (gross)
1 300 EUR/monthOffered salary depends on candidate's experience.
Customer Maintenance Administrator with English
Key responsibilities include:• Ensures accurate analysis on client’s entitlements
• Performs renewal quote creation, update, and validation to support order completion
• Performs entitlement management via license transfer and changes using SAP
• Performs client site ID, agreement, and ICN creation and update
• Oversees audit activity associated with the Account Management and renewals processes on their assigned account(s)
• Manages records retention, document filing, archiving and housekeeping for the CMT processes, in line with corporate policy
• Contributes to the continuous improvement of the role and support the Q2C Competency in the deployment of standard tools, process and procedures (eg Agile Principles / Processes / Ceremonies). This also includes exploring and implementing innovations and process improvements.
Required Professional and Technical Expertise:
• Fluent English (B2)
• SAP knowledge
• Growth mindset and Critical thinking
Minimum starting salary is 1,300 EUR /month, offered salary depends on candidate's experience
Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
ID: 4353072
Dátum zverejnenia: 11.7.2022
2022-07-11
lokalita: Bratislava Pozícia: Administrative Worker, Official, Billing Specialist, Customer Support Specialist Spoločnosť: IBM
Základná zložka mzdy (brutto): 1 300 EUR/month