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Primary job category
Other
Place of work
Bratislava
Contract type
full-time
Salary (gross)
2 000 EUR/monthFinal salary depends on experience.

Mobile Programs Operations Manager

We’re looking for a program manager for Corporate Service Mobile Plan. CMSP is CIO program with the mission to provide mobile services to eligible IBMers.

Your Role and Responsibilities
Manage the Corporate Service Mobile Plan (CMSP) for a set of countries, end-to-end, including:
• Research and discovery on mobile offering in countries before CMSP implementation
• Strategy & Policy- Participate in the development and implementation of new policy, (dealing with eligibility and expense policies, mobiles’ refresh requests from end users, devices’ returns and break fix policy)
• Sourcing- in partnership with CMSP Global Sourcing Lead and Procurement, (consists of collaborating with the suppliers, negotiating agreements, contract approvals and interlocking with procurement)
• Supplier Relationship & Performance Management, (eg. Monitoring and executing in-building coverage, negotiating amendments, measuring supplier’s performance)
• Provisioning, (managing large migrations and communication, taking care of tech refresh – devices & SIM cards, rolling out new plans, device cascade management)
• Projects, such as implementation of new services and compliance with new regulations – piloting new services and devices, in-building solutions etc.

What do you need for success
• 2 years’ program management experience
• Some experience in, and knowledge of the mobile industry
• Relationship management (as a supplier or customer)
• Language proficiency (English is required, Italian would be beneficial)

What can you expect from us
• Additional Days Off
• Flexible Working Conditions
• 100% Paid Sick Leave
• Critical Illness Insurance, Life & Disability insurance, Medical Center
• Personal & Career Development
• And many more: ibm.biz/benefits2021
Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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ID: 4123425  Dátum zverejnenia: 15.7.2021  Základná zložka mzdy (brutto): 2 000 EUR/month