Primary job category
Software Development & Support
Place of work
Bratislava
Contract type
full-time
Salary (gross)
Salary starting from 1900 EUR gross, depending on relevant experience and language proficiency

Program Manager for Mobile Services with Russian OR Polish

Program Manager for Mobile Services

We’re looking for a program managers for Corporate Service Mobile Program.

What would your daily tasks look like?

- Manage the Corporate Service Mobile Program (CSMP) for a set of countries, end-to-end, including:
- Strategy & Policy- Participate in the development and implementation of new policy, (dealing with eligibility and expense policies, mobiles’ refresh requests from end users, devices’ returns and break fix policy)
- Sourcing- in partnership with CSMP Global Sourcing Lead and Procurement, (consists of collaborating with the suppliers, negotiating agreements, contract approvals and interlocking with procurement)
- Supplier Relationship & Performance Management, (eg. Monitoring and executing in-building coverage, negotiating amendments, measuring supplier’s performance)
- Provisioning, (managing large migrations and communication, taking care of tech refresh – devices & SIM cards, rolling out new plans, device cascade management)
- End User Support, (important part of day-to-day duties – providing great customer care, dealing with end users’ inquires and needs, escalations)
- Financial Management, (submitting and managing PO for country CSMP services, cost analysis and actions, spend exceptions reporting, managing bonuses and credits)
- Projects, such as implementation of new services and compliance with new regulations – piloting new services and devices, in-building solutions etc.
- Starting salary from 1900 Eur depend on experience and language proficiency

What do you need for your success?

- 2 years’ program management experience
- Some experience in, and knowledge of the mobile industry
- Relationship management (as a supplier or customer)
- Language proficiency (English plus a knowledge of one of following; Russian or Polish)

What can you expect of us?

• Salary starting from 1900 EUR gross, depending on relevant experience 
and language proficiency
• Annual performance bonus payment
• Performance evaluation on regular basis
• Subsidized meal-tickets
• Flexible working time and home office
• Three additional vacation days
• Up to three self-recovery days
• 100% sick leave compensation
• Life insurance and supplementary pension savings program
• Private medical sanatorium
• Long term career development and possibility of internal rotation
• Classroom based trainings and 5000 e-learning courses – both internal and external
• Recommend-a-Friend – get a bonus in the employee referral program
• MultiSport card
• Special IBM discounts
Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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ID: 3598352   Dátum zverejnenia: 11.3.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Salary starting from 1900 EUR gross, depending on relevant experience and language proficiency