Primary job category
Software Development & Support
Place of work
Bratislava
Contract type
full-time
Salary (gross)
2 000 EUR/month

L1/ L2 Technical Support

Your Role and Responsibilities :
The AccessHub initiative, sponsored and directed by the office of the CIO, is being undertaken to help standardize the access management experience for all types of users across the global IBM enterprise - it brings "who has what" data into a single location - for access to SaaS and Heritage applications.

This position is required to support the custom Pluggable Authentication Module (PAM) for server access management. Pluggable authentication module enables a unified approach to authentication, essentially eliminating the need for users to remember or manager the passwords associated with their local logins. Level 1 PAM support handles the configuration and stacking of this module on servers.

What do you need for your success?
- work and communication under pressure
- basic system admin skills (UNIX)
- basic admin skills (Active Directory/ Windows server)
- user and group administration (UNIX)
- basic knowledge of authorization and authentication patterns (UNIX)
- custom correlation management
- basics of networking
- process documentation
- good analytical skills
- ability to translate user requirements base on tool capabilities
- ability to drive and deliver E2E tasks
- fluent English
- Excel - advanced

Nice to have:
- coding skills - SQL, DB2, JSON
- ticket management experience
- support experience
Additional information
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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ID: 3583397  Dátum zverejnenia: 12.3.2020  Základná zložka mzdy (brutto): 2 000 EUR/month