Business Process Associate

Job Description

This position will be a part of a Global Project Management Office supporting team members around the world and requires strong project management and Microsoft Office skills (spreadsheets, pivot table analysis, and powerpoint consolidation) Metrics consolidation, reporting and analysis is a large portion of this position. This position will coordinate global programs, and implement improvement initiatives. This position will be responsible for report creation and data management, while applying analytic skills to determine improvement areas from the data. Coordinate and manage the collection of global information for customer requests. This postion will also be involved with our customer satisfaction program and will create custom reports, graphs and powerpoint slides and roll-up data on a daily basis. Responsible for id management and will interface with the Global PMO and Geography PMO teams. Advise and coordinate global activities and implement global support programs that balance global consistency, service delivery measures and cost measures. Skills for this position require applicants who are equally adept at people, client relationship and business management. There will be staggered scheduled work days.


Required Technical and Professional Expertise

Proficient in MS Office (xls, ppt, word), Project Mgmt, process documentation, data analytics and report creation. Lean Sigma knowledge a plus.