IT Support Analyst

Hydro Extrusion Slovakia a.s.

Place of work
Žiar nad Hronom
Contract type
full-time
Start date
ASAP
Wage (gross)
1 400 EUR/monthRemuneration will depend on work and professional experience. Only candidates who meet the above criteria will be invited.

Information about the position

Job description, responsibilities and duties

- Acting as Location representative of Hydro Extruded Solutions Shared Services IT professionals towards location Business Customers
- Installing or participating in installation of computer hardware, operating systems, applications and any other IT infrastructure components used at the location(s)
- Monitoring and maintaining location specific computer systems, networks and Applications with compliance of Central and Local IT Operational processes
- Working with global support teams to resolve both IT infrastructure and Application related issues
- Taking part in IT systems change management flow
- Troubleshooting IT Infrastructure incidents and Application errors, diagnosing and solving hardware/software faults
- Replacing parts as required and maintaining user accounts within the locally supported Applications
- Maintaining location specific IT documentations; keeping SW licenses and HW inventory up to date
- Providing IT infrastructure support for and taking part in the roll-out of new Applications
- Prioritizing work and - in general - operating with compliance of Extruded Solutions IT Service Level Agreement
- Complying with Extruded Solutions IT and Controlling policies in new HW or SW acquisitions at location(s)
Maintaining the location specific part of the Active Directory
- Complying with Global IT Security processes and policies

Employee perks, benefits

- stable employment in an internationally operating company,
- the possibility of professional self-realization, professional and personal growth,
- flexible working hours - 37.5 hours per week,
- possibility to work in the form of a home office,
- the possibility of full-time compensatory leave per month,
- remuneration in excess of ZP - 13th and 14th salary in the amount of 100% of the holiday average,
- annual remuneration of 10% for administrative staff,
- awards on anniversaries, anniversaries and loyalty rewards,
- attendance bonus of EUR 125 per quarter
- supplementary pension insurance contribution,
- free meals
- cultural and sporting events for employees and family members

Information about the selection process

Send a resume including a cover letter describing your interest in this position and the skills you can bring to the job in English

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Number of years of experience

2

Personality requirements and skills

Work experience in IT Infrastructure field
Detailed understanding of Microsoft Client & Server Technology as well as the Applications in scope of the incumbent responsibilities is a minimum;
Additional IT Infrastructure & Application disciplines are preferred (i.e. Networking; Database management, etc.)
Exposure to and understanding of a manufacturing environment
ITIL Certification is preferred
Conversational level of English is a must
Job occasionally requires (international) travel

Advertiser

Brief description of the company

Hydro is the world’s leading supplier of value added aluminium profiles. As a global company Hydro is presented in 35 countries and has 15000 employees. Our Global Shared Service Center delivers IT and Financial Services to a number of Hydro sites.
Supervisor, IT Support Slovakia belongs to Sapa Shared Services organization and is responsible for the IT functions of the site in Slovakia(both application and infrastructure).

Number of employees

250-499 employees
ID: 4183778  Dátum zverejnenia: 15.10.2021  Základná zložka mzdy (brutto): 1 400 EUR/month