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Application Support Specialist Master Data
Place of work
Bratislava, Slovakia (Job with occasional home office)
Minimum salary *
From 1 400 EUR/month
Contract type
full-time
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in two exciting business areas: Consumer Brands (Laundry & Home Care and Beauty Care) and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?Your role
We are seeking an application support Specialist Master Data to join our team. As an Application Support Specialist you will be responsible for providing technical support to end-users of our software applications. You will be responsible for troubleshooting and resolving technical issues, providing first line support to end-users, collecting and validating enhancement suggestions and other ad hoc tasks.
Key Responsibilities:
Key Responsibilities:
- Perform daily activities, act as the main point of contact for stakeholders for authorization requests/access, collection enhancement requirements, and assisting users with system settings and downloads
- Be the first point of contact for technical issues and resolve them with users and resolve them with IT department
- Monitor incidents and ensure timely communication with users regarding any issues and their resolution
- Provide support at trainings from a technical perspective
- Independently or cooperatively validate enhancements during testing
- Ensure transparency on KPI tracking, status of key deliverables, and project milestones
- Assist in regular SAP system cleanups
- Handle ad hoc requirements from business partners.
Your skills
- University degree recommended
- Experience in Data Management in SAP
- Experience in application support
- Active knowledge of English
- Excellent communication skills
- Excel Intermediate skills (e.g. pivot tables, macros are advantage)
- Strong problem-solving skills
- Ability to work independently as well as in a team
- Strong attention to detail and organizational skills
- Ability to prioritize and multitask in a fast-paced environment
- Desire to learn and develop
- Open-minded and pro-active approach
Benefits we offer
- 13th salary
- Performance-based bonus up to 110%
- Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
- Meal contribution also during days off
- Cafeteria benefit system
- Henkel Shop
- Henkel Kindergarten
- Life insurance
- Health care package
- Relocation bonus
- 5 sick days per year
- Home Office possibility
- Extra paid days off for special life events
ID: 4572498
Dátum zverejnenia: 26.5.2023
2023-05-26
lokalita: Bratislava Pozícia: Administrative Worker, Official, Database Administrator, Database Analyst Spoločnosť: Henkel Slovensko, spol. s r.o.
Základná zložka mzdy (brutto): 1 400 EUR/month