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HR Systems Management & Contact Center Specialist with Italian and English

Place of work
Bratislava, Slovakia (Job with occasional home office)
Minimum salary *
From 1 300 EUR/month
Contract type
full-time
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in two exciting business areas: Consumer Brands (Laundry & Home Care and Beauty Care) and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?

Your role

  • Interfacing and communicating with local HR departments worldwide with the opportunity to actively use your language skills by e-mail or phone
  • Being a first contact point to Henkel employees regarding all questions that appear about all HR tools and applications, global annual processes, HR policy, internal regulations, etc.
  • Support incoming requests via phone (Contact Center), internal ticketing tool and chat
  • Provides support to and executes the respective HR processes
  • Communicates with colleagues from different Shared Service Centers, HRBPs and stakeholders
  • Support new and challenging HR initiatives and being an active part in the implementation and improvements of new projects in HR areas

Your skills

  • Proficient level (in verbal and written form) in Italian and English language is a MUST
  • Proficient level (in verbal and written form) in German is WELCOME
  • Work experience with an emphasis on customer service is an advantage
  • Intermediate MS office skills
  • Pro-active, open minded, self-reliant, customer-oriented team-player with good communication skill

Benefits we offer

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Meal contribution also during days off
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life Insurance
  • Health care package
  • Relocation bonus
  • 5 Sick days per year
  • Home Office possibility
  • Extra paid days off for special life events
ID: 4508794  Dátum zverejnenia: 23.5.2023  Základná zložka mzdy (brutto): 1 300 EUR/month