Claims Analysis Specialist with English

Place of work
Bratislava, Slovakia (Job with occasional home office)
Minimum salary *
From 1 250 EUR/month
Contract type
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care, and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?

Your role

  • Processing of claims from French/Italian/Spanish customers related to penalties
  • Investigation of financial or logistics discrepancies in cooperation with other colleagues from Bratislava or France/Italy/Spain
  • Finding a solution for a customers and further processing of their requests – credit/debit notes
  • Further analyses of most frequent discrepancies in order to prevent from them in the future

Your skills

  • English language is required
  • French language is an advantage
  • Analytical approach would help you with claims investigation process
  • Active knowledge of English language is necessary as you will be in direct communication with colleagues from Europe (Sales, Front-office, external transporters, B2B customers)
  • Strong customer orientation is a key – you will be handling several projects at once, but in every one of them customer is the center of our interest
  • Willingness to work as a part of a group and to support other colleagues while finding best solutions for open claims Interest in Financial field and work in SAP, previous experience is welcome (but not mandatory)
  • Team player

Benefits we offer

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Meal contribution also during days off
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events
ID: 4428689  Dátum zverejnenia: 27.9.2022  Základná zložka mzdy (brutto): 1 250 EUR/month