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What you will learn:
During the 3-month onboarding period, you will gain knowledge in the following areas:
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Technical Support with German
Place of work
Bratislava, Slovakia (Job with occasional home office)
Minimum salary *
From 1 700 EUR/month
Contract type
full-time
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in two exciting business areas: Consumer Brands (Laundry & Home Care and Beauty Care) and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?Your role
We are offering opportunity to use your language skills and communicative approach while advising our customers from different fields. We are seeking for curious human being who prefers dynamic job, as you would be facing different customers with different needs daily. Escape from routine and became an expert of our Adhesives portfolio of products. Be part of our international team where people are open to help and to connect!
Did we mention you would have a chance to travel several times per year within Europe?
• First, to learn more about technical aspects of our product portfolio during training
• To interact with customers and provide advisory and support in German language once you will become trained Technical Expert
• Not to deal with complains and escalations, but to help our customers with technical aspect of our products and helping them with selection process
• To communicate mostly via phone but also to response on e-mails from customers
• To cooperate with local Engineers in finding a right solutions
• To identify new manufacturing opportunities to be developed for our customers
Did we mention you would have a chance to travel several times per year within Europe?
• First, to learn more about technical aspects of our product portfolio during training
• To interact with customers and provide advisory and support in German language once you will become trained Technical Expert
• Not to deal with complains and escalations, but to help our customers with technical aspect of our products and helping them with selection process
• To communicate mostly via phone but also to response on e-mails from customers
• To cooperate with local Engineers in finding a right solutions
• To identify new manufacturing opportunities to be developed for our customers
Your skills
- Communicative and empathic person who is open to face customers directly (advisory and support)
- Dynamic personality who is willing to learn – complex training in cooperation with our Technical Engineers, contains also hands on training in the laboratory
- Knowledge of German language on advanced level
- Knowledge of English language (internal communication)
- Previous experience in customer care is a must
- Chemical or Technical background is nice to have
What you will learn:
During the 3-month onboarding period, you will gain knowledge in the following areas:
- Henkel Adhesive portfolio (Loctite, Teroson, Bonderite, etc.) - https://www.henkel-adhesives.com/uk/en/applications/all-applications/product-application.html
- Advanced knowledge about technologies and materials, including hands-on training in our labs in Vienna and Dusseldorf
- How to collaborate with world-leading manufacturing companies
- Professional communication with individuals holding key technical positions
- Cooperation with various roles within Henkel, such as Product Developers, Mechanical Engineers, and R&D
Benefits we offer
- 13th salary
- Performance-based bonus up to 134%
- Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
- Extra contribution to lunch vouchers
- Cafeteria benefit system
- Henkel Shop
- Henkel Kindergarten
- Life insurance
- Health care package
- Relocation bonus
- 5 sick days per year
- Home Office possibility
- Extra paid days off for special life events
ID: 4227953
Dátum zverejnenia: 19.10.2023
2023-10-19
lokalita: Bratislava Pozícia: Call Operator, Customer Support Specialist, Marketing Specialist, Sales Representative Spoločnosť: Henkel Slovensko, spol. s r.o.
Základná zložka mzdy (brutto): 1 700 EUR/month