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Student Support @ Consumer Support Team with German

Place of work
Minimum salary *
600 EUR/month
Contract type
part-time, agreement-based (Temporary jobs), internship, work experience
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care, and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It's a passion. Have you got what it takes?

Your role

  • Daily contact with consumers (DACH region) via telephone, e-mail and social media channels
  • Handling of consumer enquiries about our washing and cleaning brands e.g. Persil, Somat, Bref etc.
  • Work with database of consumers for Marketing needs
  • Processing of possible complaints

Your skills

  • Strong customer orientation
  • Advanced knowledge of German language (written and oral)
  • English language is required
  • Friendly and polite personality
  • Experience with CRM tool is welcome

Benefits we offer

• 13th salary
• Performance-based bonus up to 110%
• Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
• Extra contribution to lunch vouchers
• Cafeteria benefit system
• Henkel Shop
• Henkel Kindergarten
• Life insurance
• Health care package
• Relocation bonus
• 5 sick days per year
• Home Office
• Extra paid days off for special life events
ID: 4120596  Dátum zverejnenia: 12.7.2021  Základná zložka mzdy (brutto): 600 EUR/month