Digital App Coordinator (Beauty Professional)

Place of work
Minimum salary *
From 1 350 EUR/month
Contract type
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

Your role

• Schwarzkopf SalonLab App Implementation Coordinator:
• Coordinate all localization-related milestones for markets
• Coordinate with countries for app, legal documents and website contents, including preparation of markdown documents for the development teams
• Liaise with legal teams to ensure that all data protection-related requirements are met for any changes in the ecosystem
• Asset and Product Information Management for SalonLab on Adobe Experience Manager
• Act as a dispatcher for all customer support incidents by working closely with Iconmobile, Henkel dx and Schwarzkopf Professional teams
• Support in setting up a holistic customer support strategy for B2B2C, ensuring a consistent communication and engagement approach across all platforms
• Lead QA for all releases of the SalonLab experience by working with development teams

Your skills

• University/College degree, ideally in Business, Communication, Marketing or IT
• Fluency in English is a MUST + German language is a big advantage
• Prior work experience in customer-facing role is a plus
• Interest in the hairdressing industry as well as beauty products and services
• Strong organization as well as interpersonal skills
• Good knowledge of MS Office (experience with ServiceNow, JIRA, Adobe Experience Manager and confluence is a plus)
• Knowledge of agile development is a plus
• Willing to grow into new projects and roles

Benefits we offer

• 13th salary
• Performance-based bonus up to 110%
• Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
• Extra contribution to lunch vouchers
• Cafeteria benefit system
• Henkel Shop
• Henkel Kindergarten
• Life insurance
• Health care package
• Relocation bonus
• 5 sick days per year
• Home Office
• Extra paid days off for special life events
ID: 4075436  Dátum zverejnenia: 30.6.2021  Základná zložka mzdy (brutto): 1 350 EUR/month