Customer Operations Management Specialist with French

Place of work
Minimum salary *
1 200 EUR/month
Contract type
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

Your role

  • Daily cooperation with colleagues (native speakers) from the Front-office, Sales and Key Account Management departments in the supported local country
  • Pricing & rebate related processes
  • Interaction with Customer service from respective countries in order to solve queries and issues related to customer
  • Quality check of maintained data in SAP database (strong focus on details)
  • Daily communication (via phone or email) in English and French language with local and global teams
  • Overview of customer accounts – credit and debit notes management
  • Pricing and logistic discrepancies investigation
  • Reporting, monitoring & invoicing
  • Participating in various projects and proposing process improvements

Your skills

  • Active knowledge of English and French language
  • Customer orientation, performance motivation
  • A self-starter who takes initiative
  • Ability to work independently and within a team
  • Accuracy, attention to detail and flexibility
  • Communication and interpersonal skills
  • Microsoft office usage & SAP knowledge is advantage

Benefits we offer

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events
ID: 4070345  Dátum zverejnenia: 4.6.2021  Základná zložka mzdy (brutto): 1 200 EUR/month