Customer Quality Specialist - degree in Natural Science required - 40% contract (m/f)

Place of work
Minimum salary
430 EUR/month
Contract type
Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

Your role

  • Customer Portal User administration, updating Henkel contacts and certificates using online portals of Henkel’s external suppliers
  • Being point of contact for Henkel users, assisting with access issues related to the supplier portals and applications on the supplier portal
  • Act as a primary contact for Global Customer Requirements (GCR) database and Customer Satisfaction (CS) database
  • Maintenance of Customer Compliant Management System (CCMS) in cooperation with IT department (testing and tool upgrades)
  • Responsible for regular Customer Compliant reporting to regional and global Customer Quality Heads, direct communication with regional Adhesive Customer Quality Teams

Your skills

  • Master Degree in the field of Natural Science is required
  • Active knowledge of English language
  • Previous experience with portal administration or reporting is welcome
  • Structured working approach, concentration on detail
  • ​Communicative, open-minded personality, teamplayer
  • Analytical thinking and desire to work with data
  • PC knowledge (MS Office - Excel)

Benefits we offer

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events
ID: 3961926  Dátum zverejnenia: 9.11.2020  Základná zložka mzdy (brutto): 430 EUR/month