Your journey
begins with us

Join the team
of Best Employer 2017

Customer Operation Specialist with Polish (m/f)

Place of work
Bratislava
Minimum salary *
1100 EUR gross / monthly
Contract type
full-time
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

Your role

  • Daily cooperation with colleagues, native speakers from the Front-office, Sales and Key Account Management departments in the supported local country
  • Taking steps to ensure that customers receive their ordered goods in time and in desired quantity
  • Pricing related processes
  • Great opportunity to learn a lot about the processes in the area of Customer Service
  • Interaction with Customer service from respective countries in order to solve queries and issues related to customer Master Data
  • Customer Master Data maintenance in SAP system (general data of the customer, bank data, sales related data)
  • Quality check of maintained data in SAP database (strong focus on details)
  • Teamwork – strong cooperation and back-up
  • Participation in interdepartmental projects related to Customer Service

Your skills

  • Active knowledge of Polish and English language (at least on an intermediate level)
  • Customer orientation, performance motivation
  • A self-starter who takes initiative
  • Ability to work independently and also within a team
  • Accuracy, attention to detail and flexibility
  • Communication and interpersonal skills
  • Sense of accountability

Benefits we offer

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events
ID: 3784101   Dátum zverejnenia: 17.10.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   1100 EUR gross / monthly