HR Systems management & Contact Center Specialist with English and German language (m/f)

Place of work
Minimum salary *
From 1 100 EUR/month
Contract type
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

Your role

  • We offer a highly motivating position where you can develop your skills in several areas:
  • From the usual soft-skill areas like communication, teamwork, remote cooperation, stakeholder management
  • Through gaining technical knowledge of a diverse palette of HR systems and tools (SAP, Cornerstone, SNOW, CRM, etc)
  • Up to learning in detail how do Human Resources processes function in the corporate environment and how are the HR sub-processes interlinked
  • Your daily tasks consist of:
  • Interfacing and communicating with local HR departments worldwide with the opportunity to actively use your language skills by e-mail or phone
  • Being a first contact point to Henkel employees regarding all questions that appear about all HR tools and applications, global annual processes, HR policy, internal regulations, etc.
  • Supporting incoming requests via phone (Contact Center) and internal ticketing tool
  • Closely interacting with colleagues from different Shared Service Centers located in Cairo, Manila and Mexico
  • Supporting new and challenging HR initiatives and being an active part in the implementation and improvements of new projects in HR areas

Your skills

  • Proficient level (in verbal and written form) in German and English language is a MUST
  • Work experience with an emphasis on customer service is an advantage
  • Intermediate MS office skills
  • Pro-active, open minded, self-reliant, customer-oriented team-player with good communication skills

Benefits we offer

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events
ID: 3738982  Dátum zverejnenia: 15.4.2020  Základná zložka mzdy (brutto): 1 100 EUR/month