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Specialist Global System User Support (m/f)

Place of work
Bratislava
Minimum salary *
1200 EUR gross / monthly
Contract type
full-time
* Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

Your role

  • Work in young dynamic professional team
  • Active communication with the users & business partners via hotline or email
  • User and System administration
  • System licenses administration
  • Project access permissions administration
  • Resource management administration
  • Help desk service and creating tickets
  • On-demand system / process support and training material update
  • Change request management and implementation
  • New system feature testing activities
  • Improvement projects and process/tool consultancy
  • Executes all other tasks as instructed by the direct supervisor or business partners

Your skills

  • University degree or higher education with school leaving examination
  • 1-2 years of previous working experience, ideally in the respective field
  • Active English (intermediate to upper intermediate) is a must
  • Knowledge of Microsoft Office tools (intermediate/advanced excel knowledge is an advantage)
  • Customer oriented approach with great communication skills
  • Accuracy & attention to detail
  • Structured way of working with flexible approach
  • IT background is not mandatory but can be an advantage

Benefits we offer

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events
ID: 3600374   Dátum zverejnenia: 14.3.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   1200 EUR gross / monthly