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Customer Operation Specialist with Russian (m/f)

Place of work
Bratislava
Minimum salary
1100 EUR gross. Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.
Contract type
full-time
Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

Your role

  • Ensuring sales orders are entered into the system on time for all entry channels
  • Daily cooperation with colleagues, native speakers from the Front-office, Sales and Key Account Management departments in the supported local country
  • Taking steps to ensure that customers receive their ordered goods in time and in desired quantity
  • Participation in interdepartmental projects related to customer service area
  • Supporting requests, issues and efficiency projects with customers and internally
  • Proposing updates to process documentation / enhancement

Your skills

  • At least an intermediate level of Russian and English language is required (verbal and written)
  • Customer orientation, performance motivation
  • A self-starter who takes initiative and is able to work independently as well as within the team
  • Attention to detail, sense of accountability and flexibility
  • Communication and interpersonal skills

Benefits we offer

  • 13th salary
  • Performance-based bonus up to 110%
  • Financial bonus for referring a suitable candidate from 500 to 1000 EUR gross
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events
ID: 3393641   Dátum zverejnenia: 14.10.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   1100 EUR gross. Of course, an overpayment is possible depending on the respective training, qualification and professional experience. The gross salary is based on these aforementioned criteria and is finally determined after the personal interview.