Coordinator Digital Marketing - Enquiry & Community Specialist (m/f)

Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

Located within the Shared Service Centre Bratislava, Digital Marketing Coordinator performs as an internal service provider for the Henkel Digital Marketing organization (Global Digital team in the HQ as well as local managers by providing internal clients with performance of day to day support, qualitative and quantitative information, coordination and services related to digital marketing, such as online campaign coordination, online support, social network analysis and best practice exchange.

What we offer

  • Monitor and distribute all international & regional website and social channel enquiries based on a distribution list
  • Confirm and update contact names & emails on the distribution list
  • Identify missing contacts / emails on the distribution list and obtain them
  • Encourage and support the businesses to move individual emails on the list to shared email boxes
  • Track, monitor and confirm all enquiries made to Henkel have been responded too
  • Develop enquiry management best practice guide and recommend new strategies to improve overall processes
  • Setting up social media listening rules and adjustments in the chosen social monitoring tool
  • Analysis of social media and web inquiry activities in qualitative and quantitative researches based on standard templates as well as ad-hoc, best practice exchanges
  • Ad-hoc listening and reporting


Who we are looking for

  • University or College education in Business Administration/ (Digital) Marketing / Communication is an advantage
  • Active level of English language is a MUST
  • 1+ year experience in digital marketing and/or social media management is an advantage
  • User skills of MS Office (esp. Excel and Powerpoint)
  • Strong organisational and project management skills are essential, preferably in digital marketing
  • Business understanding with emphasis on marketing, online marketing, web-shops and web analytics
  • Initiative and inner drive to bring things forward and strong, pro-active communication
  • Good communication skills
  • Ability to evaluate data and provide recommendation to top management


Benefits we offer

  • 13th salary
  • Performance-based bonus
  • Financial bonus for referring a suitable candidate
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events



In case of interest, do not hesitate to send us your Curriculum Vitae and cover letter in English language. We will contact only candidates who match a profile we are looking for. Thank you for your understanding.

Discover our winning culture: www.henkel.com/career
ID: 3351996   Dátum zverejnenia: 23.4.2018