Specialist Global System User Support (m/f)

Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

Our Business Application Support (BAS) Team supports the worldwide user community of 3 different applications and 2 business units across different departments. The main responsibilities include solving user issues, maintaining the work of business applications and user authorizations. Additionally, the BAS specialist is responsible for the processing of new information and changes in the system, as well as tool performance monitoring. This position requires daily communication not only with the users, but with the process owners in HQ as well. BAS specialist maintains and oversees the system to ensure that all the users have a seamless and ideal conditions for working with the tool. Team consists of motivated and passionate individuals that are keen to welcome their future colleague.

What we offer

  • Work in young dynamic professional team
  • Active communication with the users & business partners via hotline or email
  • User, process & system administration
  • Tool performance monitoring and new system features testing
  • Additional tasks upon request from process owners
  • Improvement projects and process/tool consultancy


Who we are looking for

  • University degree or higher education with school leaving examination
  • 1-2 years of previous working experience, ideally in the respective field
  • Active English (intermediate to upper intermediate) is a must
  • Knowledge of Microsoft Office tools (intermediate/advanced excel knowledge is an advantage)
  • Customer oriented approach with great communication skills
  • Accuracy & attention to detail
  • Structured way of working with flexible approach
  • IT background is not mandatory but can be an advantage


Benefits we offer

  • 13th salary
  • Performance-based bonus
  • Referral bonus
  • 5 sick days per year
  • Home Office
  • Extra contribution to lunch vouchers
  • Free membership to 2 gyms in Bratislava
  • Henkel Shop
  • Henkel Kindergarten



In case of interest, do not hesitate to send us your Curriculum Vitae in English language. We will contact only candidates who match a profile we are looking for. Thank you for your understanding.

Discover our winning culture: www.henkel.com/career
ID: 3309169   Dátum zverejnenia: 13.2.2018