Customer Account Specialist with English language (m/f)

Henkel operates worldwide with leading brands and technologies in three exciting business areas: Laundry & Home Care, Beauty Care and Adhesive Technologies. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It´s a passion. Have you got what it takes?

In our Shared Service Center in Bratislava, Order to Cash (OTC) department, we support Sales and Customer Services in Western Europe for all Henkel divisions. We are responsible for one part of customer s account management including processing customer requests,complaints , invoicing, credit and debit note management. Become a member of our team and take your part in building up your professional career in area of OTC! We offer you an exciting and a dynamic job, with many interesting challenges and every day work in an international environment.

What we offer

  • Execution of customer account management, especially the process connected to deductions and disputes
  • Overview of customer accounts – credit and debit notes management
  • Daily communication in English language with native speakers
  • Pricing and logistic discrepancies investigation
  • Reporting, invoicing, billing
  • Supporting requests of customers, local partners and other departments
  • Participating, proposing and contributing to process improvements

Who we are looking for

  • Secondary education with focus on finance and/or at least 1 year relevant experience is an advantage
  • Upper-intermediate level of English language is required
  • French language would be an advantage
  • Customer orientation, sense of accountability, flexibility
  • A self-starter who takes initiative, able to work in a dynamic work environment
  • Ability to prioritize, accuracy and willingness to work with numbers

Benefits we offer

  • 13th salary
  • Performance-based bonus
  • Financial bonus for referring a suitable candidate
  • Extra contribution to lunch vouchers
  • Cafeteria benefit system
  • Henkel Shop
  • Henkel Kindergarten
  • Life insurance
  • Health care package
  • Relocation bonus
  • 5 sick days per year
  • Home Office
  • Extra paid days off for special life events

In case of interest, do not hesitate to send us your Curriculum Vitae in English language. We will contact only candidates who match a profile we are looking for. Thank you for your understanding.

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