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Field Support Aftersales Manager Slovakia
Grand Automotive Central Europe Kft., organizačná zložka Slovensko
Place of work
Slovak Republic (The job requires travelling)
Slovak Republic (The job requires travelling)
Contract type
full-time
full-time
Start date
ASAP
ASAP
Wage (gross)
2 000 - 2 300 EUR/monthAn over-payment according to applicant's skills and experience is possible.
2 000 - 2 300 EUR/monthAn over-payment according to applicant's skills and experience is possible.
Information about the position
Job description, responsibilities and duties
We are looking for an automotive industry enthusiast to join our small but dynamic team based in Bratislava.
Field Support Aftersales Manager Slovakia primarily covers the following areas in his agenda:
- Ensures fulfilment of Aftersales KPI’s;
- Ensures Customer Quality Leadership within Dealers Network;
-Prepares an annual plan for Parts, Accessories and Loyalty products sales;
- Actively leads and ensures annual sales plan achievement;
-Drives Dealers Network performance across a number of KPIs:
o Parts & Accessories turnover and profit;
o Parts & Accessories programs and commercial actions deployment;
o Loyalty products etc.
- Tracks and influences progression towards monthly / quarterly business achievements vs targets;
-Communicates new Program, Product and Campaign launches;
-Develops and implements Marketing Plans with each dealer to maximize the sales opportunities;
-Recall / Service campaign dealer communication and follow-up;
-Supports the implementation of various Aftersales business improvement programs;
-Checks number, quality and usage of courtesy cars;
- Keeps contact with all levels of Dealer's structure; be able to consult with the senior management and Aftersales service team of the dealer and act there as an efficient business consultant of Aftersales function.
Field Support Aftersales Manager Slovakia primarily covers the following areas in his agenda:
- Ensures fulfilment of Aftersales KPI’s;
- Ensures Customer Quality Leadership within Dealers Network;
-Prepares an annual plan for Parts, Accessories and Loyalty products sales;
- Actively leads and ensures annual sales plan achievement;
-Drives Dealers Network performance across a number of KPIs:
o Parts & Accessories turnover and profit;
o Parts & Accessories programs and commercial actions deployment;
o Loyalty products etc.
- Tracks and influences progression towards monthly / quarterly business achievements vs targets;
-Communicates new Program, Product and Campaign launches;
-Develops and implements Marketing Plans with each dealer to maximize the sales opportunities;
-Recall / Service campaign dealer communication and follow-up;
-Supports the implementation of various Aftersales business improvement programs;
-Checks number, quality and usage of courtesy cars;
- Keeps contact with all levels of Dealer's structure; be able to consult with the senior management and Aftersales service team of the dealer and act there as an efficient business consultant of Aftersales function.
Employee perks, benefits
- company car for personal usage too
- company mobile phone and laptop
- teambuildings and company events
- fruit days, unlimited coffee and tea in the office
The list of all the benefits will be provided and explained to candidates during the interviews.
- company mobile phone and laptop
- teambuildings and company events
- fruit days, unlimited coffee and tea in the office
The list of all the benefits will be provided and explained to candidates during the interviews.
Information about the selection process
Please send CVs in English to [email protected]
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
Automotive Industry
Language skills
English - Advanced (C1)
Other knowledge
Microsoft Excel - Advanced
Microsoft Outlook - Advanced
Microsoft Word - Basic
Microsoft Outlook - Advanced
Microsoft Word - Basic
Driving licence
B
Personality requirements and skills
An ideal candidate would be a motivated team player with:
Proven field aftersales experience;
Strategic thinking, leading and influencing;
Critical thinker and problem-solving skills;
Fluency in English is an absolute must.
Proven field aftersales experience;
Strategic thinking, leading and influencing;
Critical thinker and problem-solving skills;
Fluency in English is an absolute must.
Advertiser
Brief description of the company
Grand Automotive Central Europe’s core business is in importing, selling and servicing NISSAN vehicles in three markets - Slovakia, the Czech Republic and Hungary.
Grand Automotive Central Europe Kft. is a part of Taavura group, operating since 2002. Our experience, digital strategy and various mobility services made us the ideal strategic partner for opening of new markets. Fulfilling customers expectations, wishes and ideas is what we strive for each day.
Grand Automotive Central Europe Kft. is a part of Taavura group, operating since 2002. Our experience, digital strategy and various mobility services made us the ideal strategic partner for opening of new markets. Fulfilling customers expectations, wishes and ideas is what we strive for each day.
ID: 3831491
Dátum zverejnenia: 13.12.2019
2019-12-13
lokalita: Slovak Republic (The job requires travelling) Pozícia: Car Fleet Manager, Sales Manager, Technical Manager Spoločnosť: Grand Automotive Central Europe Kft., organizačná zložka Slovensko
Základná zložka mzdy (brutto): 2 000 EUR/month