1st Level Network Support Specialist

Grain Slovakia s.r.o.

Place of work
Bratislava
Contract type
full-time
Start date
21.01.2019
Basic wage component (gross) and other rewards
from 900€ gross / month

Information about the position

Job description, responsibilities and duties

In this role you will be working to support EMEA and WW customers who’ve outsourced the management of their IT network infrastructure. On a day to day basis you will provide mainly incident management (1st level). You’ll need to be pro-active and regularly analyze data at your disposal to help drive improvement in quality and productivity of services.

- Analyzes and solves complex incidents involving several different & remote support teams, Identify root cause of incidents and make appropriate recommendation to avoid future failure
- From a technical perspective you will work with TCP/IP, various Security, LAN, WAN technologies - VLAN routing, VTP, Spanning Tree, BGP, MPLS, ISDN), Cisco, HP ProCurve, Nokia, Alcatel, Foundry, 3Com, Blade, Checkpoint firewall, FWSM, Nortel VPN concetrators, Juniper, CISCO ASA, Wireless, Load Balancing – F5 Big IP, CISCO ACE, CSS, CSM, VoIP, …
- Ensure network of the customers continues to operate efficiently with minimum downtime
- Proactive to anticipate issues or situations which impact service quality, adapts quickly to new technology & understands complex infrastructures

Employee perks, benefits

- attractive environment of international company
- professional growth
- various company benefits
- introduction period of tutorial is part of the job position

Information about the selection process

Expected date of completion of the selection process

4 February 2019 (there are still 14 more days)

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

International company with great services all around the globe. Attractive environment and professional teams within the company are characteristical.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Other knowledge

LAN/WAN administration - advanced

Personality requirements and skills

- Degree in computer science, computer engineering, electrical engineering or management information systems, understanding of ITIL and ITSM is an advantage
- At least 1 year experience in IT operations and Network operations
- Cisco Certification to Network Associate (CCNA) is an advantage
- Ability to meet deadlines
- Fluent English is a must

Advertiser

Brief description of the company

Grain Slovakia is a member of the international Anxo Group that provides services in the area of system integration and outsourcing of IT and HR solutions.

We would like to thank all the applicants for their interest. Only selected applicants will be contacted. Thank you for your understanding.

Please add the following text to your e-mail:
By submitting my CV and accompanying documents containing personal data I am giving permission to Grain Slovakia, s.r.o. with registered address: Galvaniho 7/D, Bratislava 821 04 to process, manage and archive my personal data for purposes of recruitment, followed by disclosure to third parties, and their continuous updating in accordance with the Act. 428/2002 Coll. Privacy, until further notice in writing.

The company is a holder of a licence to offer recruitment services.

Number of employees

10-19 employees

Company address

Grain Slovakia s.r.o.
Galvaniho 7/D
821 04 Bratislava
http://www.grain.sk

Contact

ID: 3576534   Dátum zverejnenia: 11.1.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   from 900€ gross / month