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Head of Service desk Department
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
by agreement
by agreement
- Coordinating service desk team and its smooth running
- Management of daily services to ensure client satisfaction
- Development of talents
- People management activities - hiring, training, motivating, building cooperative and well performing team
- Cost controlling
- Management of daily services to ensure client satisfaction
- Development of talents
- People management activities - hiring, training, motivating, building cooperative and well performing team
- Cost controlling
Requirements
- Team leading experience from the field of Customer Care - min. 5 years
- Fluent in English
- Advanced level of MS Office
- "To do" attitude and customer focus are must
- Fluent in English
- Advanced level of MS Office
- "To do" attitude and customer focus are must
Benefits
- 13 salaries per year
- Home office
- Flexible working time
- Referral bonus
- Extra holiday days
- Sick days
- Home office
- Flexible working time
- Referral bonus
- Extra holiday days
- Sick days
Other information
Are you interested in this position? Please fill in the contact form or send us your CV both in English and Slovak language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=it-telekomunikacie
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.sk/en/job-search?disciplines=it-telekomunikacie
ID: 3342959
Dátum zverejnenia: 23.3.2018
2018-03-23
lokalita: Bratislava Pozícia: Call Centre Supervisor, Education Specialist, HR Manager Spoločnosť: Grafton Slovakia s.r.o.
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.