HR SSC Manager /SSC background required/

We are looking for an experienced, driven, and committed HR SSC Manager/Team Leader or Senior Expert with talent and desire to lead who will oversee the Time Attendance /or other workstreams such as Personal Administration, Data Management, Employee Life Cycle, Time Attendance, Labour Code, and part of Travel&Expenses.
/ of HR SSC Operations and lead the team of HR professionals within the Global Business Centre in Trnava.

MARELLI is a progressive, open-minded and truly global partner who inspires you to go further.
MARELLI brings together two successful global automotive manufacturers from Italy (Magnetti Marelli) and Japan (Calsonic Kansei), with a world-leading reputation for innovation and manufacturing excellence.

Your role as the new HR SSC Manager is strategic as well as people-oriented:

YOU will manage, develop and coach a highly responsive and service-oriented team of 8 -15 HR specialists and report directly to the HR SSC Director.
YOU will be responsible for fostering a work environment of engaged team members that collaborate with each other and ensure that team members fully understand and utilize the tools and processes.
You are expected to be an active role model and champion for the organization's core values, behavioral expectations, organizational policies, and procedures, including confidentiality and data privacy

Your daily routine will include the following activities:

* Consult HR leadership by providing an HR Operations perspective on service center-related activities
* Build and manage an active partnership with the HR stakeholders across the EMEA region, manage vendor relations and performance
* Manage overall and day-to-day operations in the service center, always with a strong focus on customer service
* Identify opportunities for process or customer experience improvement
* Monitor the performance of systems and staff and prepare performance reports
* Implement a continuous process improvement framework and champions related initiatives in order to improve process effectiveness and efficiency
* Track metrics and drive consistent service delivery by establishing a quality system in line with HR SSC standards.
* Lead or participate in HR-sponsored special projects or initiatives pertaining to service delivery

This position brings the opportunity to participate in building up the team and cooperate with global transformation teams on process designing.

Financial and non-financial benefits will be discussed during the interview process, however, this will be an exclusive package comparing the market level, including:

• flexibility in terms of working time and home-office (80% even after the Covid-19 situation)
• excellent opportunity to grow with the role

Goodcall is a proud recruitment partner for MARELLI GBS in Trnava.

Other administrative and support service activities

Marelli is a progressive, open-minded, and truly global partner who inspires you to go further.
They bring together two successful global automotive manufacturers from Italy and Japan, with a world-leading reputation for innovation and manufacturing excellence (Monozukuri).
Calsonic Kansei and Magneti Marelli unite under the new world brand Marelli.
Marelli operates out of 170 facilities and R&D centers across Europe, Japan, the Americas, and the Asia Pacific, and has operational headquarters in Saitama, Japan, and Corbetta, Italy.

Goodcall is a proud recruitment partner for MARELLI GBS in Trnava.