Process Sales Lead for the new department in SSC TT (automotive knowledge needed)

The new sales department in a new SSC - automotive is looking for its Lead! Are you in? Join Marelli today!

ABOUT YOU

YOU, as a SALES LEAD will become the very first member of the new Sales team - part of larger finance department. Isn't it exciting?
YOU will support business decisions, transitions of activities into the business center, cooperating with the project team, reviewing and analyzing processes, and preparing work instructions for your team members.
YOUR goal is to ensure smooth daily operations, allocation of transactional volume to the team, correctness, and compliance of processes with internal procedures.
You will be reporting to the Order to Cash Director.
At this initial stage, you will be working independently and will be a key person for your manager to help to set up the department for upcoming transitions.

IDEAL CANDIDATE:

• comes from automotive SSC or corporate automotive/production sector or logistics
• is familiar with processes: master data, cost analysis, price analyst, controlling, pre-sales materials
• is able to work independently and is looking forward to leading a small team at a later stage of department creation
• may be familiar with the transition processes to Shared Service centers /huge advantage/
• may be familiar with aftermarket sales in automotive - advantage, not a must
• have some experience with people management /as a coordinator, team leader, or manager of a small team/

ARE THESE RESPONSIBILITIES SOUNDING GOOD TO YOU?
This will, however, be the automotive sector, therefore, the partial knowledge of the process from SSC sector may not be sufficient.
Should you not be 100% sure, please, still apply, we would love to hear from you for future opportunities.

ABOUT YOUR TEAM:

The Sales department will have approximately 60 members in total in a 1-2 years time.
The team will be responsible for the following processes:

1. master data, product description, adding new articles, creating sets and third party products, updating price changes; adding local product-confirmation
2. Completing tender documents (incl. clarifying technical specifications, requesting membership certificates, checking completeness)
3.Preparation of offers and contracts for tender management
4. B2B order management - checking the correctness of order request from a customer(e.g., correct product configuration, compliance check, authorization check)
5. Registration of complaints/claims (e.g., delivery delays, wrong delivery, broken packaging—excluding repairs and product quality issues)
6. Customer service:

• Before Sale - providing client more information about the product
• After-Sale - contacting the client in order to increase customer satisfaction, collect feedback in a manner to identify improvements and understand customer needs

• University degree from Business Administration/Industrial Engineering/Manufacturing or relevant
• Preferable 5+ years’ experience in the Automotive industry (e.g. manufacturing, logistic, costing, controlling, sales), multiple years’ experience with leading team is very welcomed

OTHERS:
• MS-Office (MS Excel – advanced – charts, formulas, pivot tables, MS Outlook, MS PowerPoint),
• ERP experience is a must (preferable SAP),
• Analytical skills - ability to analyze data from multiple sources
• Willing to develop, learn and teach other team members
• Communicative and ability to create presentations and communicate results to higher management
• Collaborative, team player,
• Customer, detail, process and result-oriented
• Proactive attitude, assertiveness, independence, and ability to solve problems and difficult situations

The interview process is run through video calls. The shortlisted candidate may be invited for a final personal interview.

Other administrative and support service activities

MARELLI is a progressive, open-minded and truly global partner who inspires you to go further. MARELLI brings together two successful global automotive manufacturers from Italy and Japan, with a world-leading reputation for innovation and manufacturing excellence (Monozukuri).
MARELLI operates out of 170 facilities and R&D centers across Europe, Japan, the Americas, and the Asia Pacific, and has operational headquarters in Saitama, Japan and Corbetta, Italy.

GLOBAL BUSINESS SERVICES background:
• Provider of services by a central unit for multiple business units and/or regions;
• Driver of standardization/harmonization and continuous optimization of activities via bundling;
• Global, multifunctional service delivery with a consistent management framework;
• Focus on end2end processes to drive service excellence and productivity;
• Driver of digitization and automation beyond shared services.

Goodcall is a proud recruitment partner for newly established MARELLI Global Business Services in Trnava (covering the EMEA region).

Find more about positions at MARELLI here: https://marelli.goodcall.sk