Product Owner: Customs Integration Platform

Global Blue Slovakia s. r. o.

Place of work
Vienna, Austria
Contract type
Wage (gross)
From 4 000 EUR/month14 salaries + 10% bonus

Information about the position

Job description, responsibilities and duties

Do you want to develop great product features with a SCRUM team?
Do you want to have an impact on the experience of millions of travellers globally?
Do you enjoy communicating directly with stakeholders all over the world and influence on the decisions they make?
Do you love working in an international environment?
If YES, then join the Product Management team of the market leader of Tax Free Shopping, and have excellent career opportunities in a fast growing sector!

Reporting to a Group Product manager, you will:
manage Global Blue’s Customs Integration Platform that provides integral interfaces to various external entities and authorities all over the world.
own new product features from the idea to the implementation; enhance and improve existing products and develop new ideas based on your experience and your interactions with the market.
define product requirements, set priorities and timetables and assure the successful execution of the product implementation.
work as part of the dedicated product development SCRUM team representing the business view and setting the priorities of the features to be implemented.
You have to possess a blend of business and technical knowledge with good understanding of the big-picture vision, and the ability to both influence and support the execution of the strategy in collaboration with the Product Manager, Project Management, Engineering, Business Units and Commercial teams.

Main duties and responsibilities
Defines the product requirements based on inputs from Commercial/Business Unit and Technology strategy
Owns, prioritizes and maintains the Product Backlog
Manages requirements dependencies with other teams, negotiating and reprioritizing as appropriate
Translate business features into detailed user stories and define technical requirements
Supports the SCRUM team during sprints with business perspective and decision making
Gathers the voice of the customer and, drive all product improvement decisions based on market and customer needs together the commercial and technical counterpart.
Defines the Product Roadmap including go to market approach in agreement with the Product Manager
Promote the product internally and to external customers and partners
Manage KPIs for your product and optimize TCO (development and operation)

Employee perks, benefits

What we offer in return:
Work for fast- growing industry, leader in tax free shopping
International environment, inspiring colleagues with more than 35 nationalities where English is the official working language
State of the art office environment well connected to the public transportation system and with good infrastructure
Employee benefits: flexible working time, training, well-being including discount for gym, meal vouchers, language courses etc.
Team buildings – Summer party, team nights out, Christmas party, sport events etc.
Referral bonus

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

Computer Science or Engineering or IT

Language skills

English - Advanced (C1)

Number of years of experience


Personality requirements and skills

Experience and Education:
University degree in the fields Computer Science, Engineering or equivalent relevant work experience
Min. 2-3 years’ work experience as a Product Owner, Product Manager, Business Analyst, or similar position
Knowledge of requirements engineering standards (user stories, use cases, UML,…)
Wide knowledge of multiple infrastructure/application technologies including (but not limited to): SOA, Web services, Micro services, Application development
Ability to collect, clarify, and translate business requirements into documentation and conceptual design from which Products are enhanced and developed
Atlassian Products and Splunk knowledge would be preferable but not mandatory
Experience in working with geographically disperse teams in a global, multicultural environment is highly desirable
Excellent English language skills (oral & written)
Solid understanding of Agile (SCRUM) development processes
Project management skills

Personal qualifications:
Excellent communication and presentation skills
Strategic thinking
Strong problem solving ability with a positive "can-do" attitude
Independent and self-motivated personality
Ability to work effectively under pressure in a fast-paced environment
Strong organizational and time management skills, detail oriented and ability to meet deadlines
Customer focus
Innovative mind-set
Quick learner
Ability to work independently as well as with a team.
Ability to communicate and collaborate effectively in a multicultural, multinational environment and mobilize cross-functional high performance teams


Brief description of the company

Global Blue is the expert on international traveller shopping and spending. Today, the strength of our organisation and global presence enables us to provide over 63 000 travellers with Tax Free Shopping services every single day and we quickly became the global leader in Tax Free Shopping, facilitating the process for both merchants and shoppers.

Number of employees

200-249 employees

Company address

Global Blue
Apollo BC, Prievozska 4D, Bratislava
821 09 Bratislava


Contact person: Ing. Hana Krčová
E-mail: send CV
ID: 3895223  Dátum zverejnenia: 19.3.2020  Základná zložka mzdy (brutto): 4 000 EUR/month