Fraud prevention representative

Global Blue Slovakia s. r. o.

Place of work
Prievozská, 821 09 Bratislava
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Do you enjoy the detective work that can detect fraud?
Are you interesting in fraud risk mitigation topics?
Would you like to investigate fraud related to tax free shopping business?
If your answers are yes than this offer is for you!

Global Blue is a global company operating, amongst others, in the field of VAT (Value Added Tax) refunds to travelers. Company´s core business consists of paper-based and digital transactions (VAT refunds). Thus, in terms of protection against fraud, misuse of the VAT refund scheme, Global Blue has a Fraud Prevention function, which is responsible for detection, investigation and prevention of fraud.
Fraud Prevention team has the responsibility for Policies and Guidelines aimed at fraud prevention. Conducts audits of Policies, produces training guides, instruction manuals and is responsible for the surveillance of transactions pre, during and post processing

Main duties are:
• Daily fraud alerts/cases investigation
• Daily handling and investigation of security cases created by CRM agents,
• Resolution of the suspected fraud in accordance with Fraud Prevention Policies
• Handling of daily / weekly / monthly Fraud Prevention reports
• And others activities

Basic wage component (gross) and other rewards

1300 brutto/monthly

Employee perks, benefits

- Work in a stable international company
- Development and potential to grow
- Friendly atmosphere and informal company culture

- Benefits
• Courses ( CFE, Languages and others)
• Fitness – gym, swimming pool, wellness, massages
• Additional 3 days off per year
• 100% covered meal vouchers
• Company library
• Employee referral program
• Employee suggestion program
• Teambuilding, Team events, Christmas party
• Birthday present
• "Fruit day"
• Sick days
and more..

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Finance and common fields

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - advanced
Microsoft PowerPoint - advanced
Microsoft Outlook - advanced
SQL - basic

Number of years of experience


Personality requirements and skills

• Solid communication skills both written and verbal
• Able to asses process from fraud risk point of view
• Independence and pro-active approach to work
• Ability to complete tasks to set deadlines and quality criteria
• Ability to organize, multitask, prioritize and work under pressure


Brief description of the company

Global Blue is the expert on international traveller shopping and spending. Today, the strength of our organisation and global presence enables us to provide over 63 000 travellers with Tax Free Shopping services every single day and we quickly became the global leader in Tax Free Shopping, facilitating the process for both merchants and shoppers.

Number of employees

200-249 employees

Company address

Global Blue Slovakia s. r. o.
Prievozská 4D
821 09 Bratislava


Contact person: Lucia Farská
E-mail: send CV
ID: 3725532   Dátum zverejnenia: 11.10.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   1300 brutto/monthly