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Processing Specialist

Global Blue Slovakia s. r. o.

Place of work
Apollo BC, Prievozska 4D, Bratislava
Contract type
full-time
Start date
asap

Information about the position

Job description, responsibilities and duties

Global Blue has developed a Shared Center Service /SCS/ in central Europe to centralize many of the administration tasks from the local subsidiaries. Global Blue wants to extend its SCS offering and be opened for new countries and offer better service.

The Processing specialist, reports to the Operation Manager, and has the responsibility for the support of Operation Manager and operation department.

1. Support Operation Manager with date to date issues, requests
2. Support on Projects related to Operation dept.
3. Visual Management
4. Reporting
5. Cooperation within SCS and local countries

Main duties and responsibilities
• Support on projects related to Operation
• Support business requirements for changes and improvements
• Take ownership for implementation of changes and improvements, follow up
• Support operational supervisor with ad hoc tasks, analysis, issues
• Handling of IT issues related to Operation dept., follow up
• Define regular & ad hoc reports (related to transactions, KPI’s, processes, performance, resource etc.)
• Prepare analysis, executive summaries, pinpoint areas of concerns and opportunities
• Develop corrective & preventive measures and document issue resolution procedures
• Identify the best practices and business improvements – processes, systems, cooperation
• Help to visualize the measured figures (visual management)
• Communicate with the respective departments
• Contribute to business meetings and report issue status

Employee perks, benefits

The successful candidate for this role will enjoy an informal company culture, flexible working hours, opportunities for development and career growth, and a wide range of benefits such as:

• Language courses
• Fitness – gym, swimming pool, wellness, massages
• Additional 3 days off per year
• Company library
• Employee referral program
• Employee suggestion program
• Teambuilding, Team events, Christmas party
• Birthday present
• "Fruit day"
• Sick days
and more..

Information about the selection process

If you are interested please send us your CV in English. We can't wait to hear from you!

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and Slovak - Upper intermediate (B2)

Other knowledge

Microsoft Word - Advanced
Microsoft Excel - Advanced
Microsoft PowerPoint - Advanced

Number of years of experience

1

Personality requirements and skills

Profile of a successful candidate:
• Advanced knowledge of MS Office (especially Excel)
• Fluent knowledge of English (both written and spoken)
• Innovative and creative ideas
• Independent person with active approach to work
• Analytical thinking
• Proven track record of experience of reports and analyzing tools
• Ability to complete tasks to set deadlines and quality criteria
• Ability to set priorities and handle multiple tasks at a time
• Good communication and presentation skills (both verbal and written)

Advertiser

Brief description of the company

Global Blue is the expert on international traveller shopping and spending. Today, the strength of our organisation and global presence enables us to provide over 63 000 travellers with Tax Free Shopping services every single day and we quickly became the global leader in Tax Free Shopping, facilitating the process for both merchants and shoppers.
https://www.globalblue.com/corporate/about-us/who-we-are

Number of employees

100-149 employees

Contact

Contact person: Ivana Babačová
E-mail: send CV
ID: 2094448  Dátum zverejnenia: 16.10.2017