Organizational Change Management (OCM) / Training Specialist

GE POWER

Place of work
Bratislava
Contract type
full-time
Wage (gross)
2 266 EUR/month 27200.00-27200.00 EUR/YEAR

Information about the position

Job description, responsibilities and duties

Role Summary/Purpose :
The OCM & Training specialist for Steam ERP will be responsible for coordination, and facilitation of organizational change management and training activities in support of Domain Area leaders adopting new STEAM ERP system. He / She will focus on the business user side of change – including changes to adopting new systems / processes and identifying training needs.

Essential Responsibilities :
The OCM & Training specialist will work to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact STEAM ERP business users. Expectations includes end user training management (including self-help portal and/or chat bot), end user training scheduling, user adoption tracking and management and Knowledge Transfer.

He/ She will work close to the Service Manager within the Steam ERP Team.

In this role, you will:

• Assess OCM & training needs for deployments of STEAM ERP
• Apply a structured methodology and lead organizational change management and training
activities
• Organize, develop or source training programs to meet specific training needs
• Manage training aids such as FAQs, 'how-to' documents, self-help portal, chat bot, wiki page,
etc.
• Design and apply assessment tools to measure training effectiveness
• Identify and assess future and current training needs
• Participate on definition and execution of the overall Communication strategy and plan to
include creating and delivery of internal and external communications, messages and supporting
materials
• Create and manage measurement system to track adoption and adjust the change
management strategy and tactics as necessary

Employee perks, benefits

GE offers wide variety of benefits

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

Qualifications/Requirements :

• Exceptional communication skills - both written and verbal
• Ability to plan, multi-task and manage time effectively
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Flexible and adaptable; able to work in dynamic situations
• Organized with a natural inclination for planning strategy and tactics
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Ability to drive the required organizational change given the understanding of the culture
• Knowledge of web-based training development solutions and application of adult learning principles

Eligibility Requirements:

• Legal authorization to work in respective country is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
• Must be willing to work out of an office located in Bratislava.

Desired Characteristics :

• Strong English verbal & written communication skills, and the ability to interact professionally with a diverse global group, managers, and subject matter experts.
• Self-motivator and result oriented to complete task as per timelines
• Must have good analytical and problem-solving skills
• Positive attitude – goes the extra mile, is committed, willing to take on challenges and has a can-do mind-set.
• Understands the complexity and nuances in various phases of SAP projects and application maintenance with industry specific issues through an ITIL view.
• Strong communication, organization and project management skills
• Excellent interpersonal skills, including conflict management
• Excellent written and verbal communication

Advertiser

Brief description of the company

GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.

GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, and according with all local laws protecting different status.

Company address

GE POWER
ID: 3793760  Dátum zverejnenia: 23.10.2019  Základná zložka mzdy (brutto) a ďalšie odmeny: 2 266 EUR/month27200.00-27200.00 EUR/YEAR