International Assistant in UK

Galaxy Optical Services

Place of work
Position will be based in UK, Altrincham, Great Britain
Contract type
Start date
by agreement

Information about the position

Job description, responsibilities and duties

The following responsibilities describe the main duties and responsibilities, many of which require the flexibility of staff when given tasks from various departments at short notice.

To support the stores in Slovakia reporting to the International Team Manager, the duties are as follows:

• Be the main UK contact for Slovak Futurevision stores
• Support the Regional manager in country with a variety of administration tasks
• Provide support when necessary for Slovak stores
• Deal with any issues that are escalated from stores by liaising with relevant Galaxy departments
• Ensure Slovak buddy/conference calls are completed weekly
• Translate information both written and verbally.
• Completion of all reports and their associated distribution
• Support the International Team Manager and team leader where necessary
• Assist the stores where every possible to drive the sales of the store.

Information about the selection process

If You are interested in this position, please send us Your CV and cover letter in English language.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) and Slovak - Proficiency (C2)

Other knowledge

Microsoft Excel - advanced
Microsoft Word - advanced
Microsoft Outlook - advanced

Personality requirements and skills

Qualifications and Experience

• Previous experience of working in a office or similar environment
• Understanding of optical retail business
• Ability to communicate both written & verbally to Slovak stores

Person Specification

• Commitment and Flexibility: demonstrate the commitment and flexibility required to meet the changing needs of an expanding business
• Interpersonal Skills: develop working relationships with fellow employees, customers and suppliers, as required
• Communication Skills: communicate concisely and professionally, either verbally or in writing, with our customer, our employees and our suppliers, as required
• Honesty, Openness and Integrity: maintain visibility and awareness of activities and escalate issues that are likely to impact on performance to your manager
• Initiative: use your initiative to resolve day to day issues or escalate to your manager when appropriate
• Innovation: have a positive and enthusiastic attitude towards proposing new ideas and processes to benefit the functionality of the department
• Company Values: awareness of the company values; customer focus, energy, recognition, team work and respect required to build and support the team efficiently


• Leadership Skills: lead by example to motivate and drive people, reacting positively to issues and crises to demonstrate control and give confidence
• Time Management: prioritise and manage workloads to achieve deadlines whilst maintaining quality and accuracy of work at all times
• Critical-thinking and Problem-solving: work with relevant parties to find business focused solutions
• Relationships: monitor the interface between our employees, our customer, our suppliers and other areas of the business
• Procedures: monitor procedures and escalate issues
• Performance: monitor performance and escalate issues
• Meetings: attend and contribute to meetings as and when required
• Reporting: submit all required reports within agreed timescales checking for quality and accuracy prior to circulating
• Property: ensure that all the equipment used by the Team is cared for and maintained to agreed standards to protect company property
• Knowledge: develop your own and employee knowledge of the business: our customer, our objectives, our products and our services


Brief description of the company

Galaxy Optical has had a presence in the UK since 1998. In that time, we have brought to the optical market end-to-end solutions supporting one of the top three retail businesses in the world.
Galaxy designs, produces and distributes a range of high quality eyewear products, as well as providing complete optical practice management solutions.
These turnkey client solutions are enabled by the Galaxy platform and include a range of bespoke services from multicurrency and multilingual customer and product support, to store design, order management and locum support.
Galaxy is dedicated to the constant improvement of our processes and platforms and the development of scalable core applications in-house. This expertise enables us to offer a flexible infrastructure, to create, support and improve market-leading optical retailers across the globe.

Number of employees

50-99 employees

Company address

Galaxy Optical Servcies
Unit B3 Stuart Road
WA14 5GJ Altrincham
Great Britain
ID: 3284189   Dátum zverejnenia: 11.1.2018