Production support application administrator

Bratislava, Slovakia (Job with occasional home office)

OUR MISSION
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. Our aspiration is to move money and information in a way that moves the world. Our Purpose is to deliver superior value for our clients through leading technology, targeted innovation and excellence in everything we do.

Our core values are to earn client trust every day, create with purpose, inspire and achieve excellence, do the right thing and deliver on the promise of one Fiserv. It’s these values that create a foundation for us to be able make the right decisions and deliver on our commitments to our client’s and one another other.

ROLE INTRODUCTION
The mission of our portfolio of product is to activate services and deliver it to the clients and users with the shortest time possible. We automate processes and remove manual tasks. Our clients are financial institutions, payment facilitators or integrated software vendors. We deliver solution for that serve the merchants of all sizes – from micro to multi-national.


Worldwide Fintech company Fiserv is looking for an Application administrator who will be a member of Application support team responsible for maintaining core Fiserv Enterprise payment platform (ACI Worldwide Inc. BASE24).


Tech Stack:
The main responsibility is defined as the operation and maintenance of application and its different environments (Production, Test & QA) and includes:

- Maintenance of an authorization applications in multiple environments (Production, Test, QA);
- Incident resolution support (troubleshoot, fix, escalate), incident management within defined SLAs (with 24x7x365 On-call support);
-Maintaining operational procedures and documentation;
- Change management – implementation of change requests and patches to all supported environments including change validation;
- Cooperation on business projects, audits and compliance initiatives; cooperation with other support teams;
- Disaster Recovery and Business Continuity management for application
- Backup, archiving;
- Managing and creating various reports (ad-hoc and/or regular) based on data from supported application environments;

Hand on experience with:
- Platforms: ACI BASE24-eps, ACI BASE24 classic, PowerZaC;
- Operating systems: Guardian, AIX, Windows Server platform.
- Infrastructure: HPX Non-Stop.
- DRnet.
Nice to understand:
- Transaction processing understanding.
- TACL scripting, Phyton
- Confluence, JIRA collaboration, ServicePoint Management tool.
- Jenkins.
- PostgreSQL database.
- Moogsoft, Splunk, Elastic search.

Employee perks, benefits
WHAT WE CAN OFFER YOU
• Personal and professional development opportunities
• Networking activities, team buildings, volunteer and charity events
• Premium healthcare via ProCare
• 25 days of fully-paid sickness leave (including 5 sick days)
• Life and Accident insurance
• Contribution to pension plan
• 10 paid days of parental leave for fathers
• Flexible working time, unlimited home office during COVID-19 crisis.
• Modern offices, international environment
• Multisport card
• Anniversary bonuses, Yearly bonuses
• Discounts with various partner merchants & stores

WELL-BEING AT FISERV
Our associates are the most important part of our business. To solve complex business challenges and create differentiated value for Fiserv clients, it's important that our associates are able to give their best at work every day. This means feeling great in all aspects of their lives, as it relates to physical, financial, emotional and social well-being.

OUR PEOPLE
At Fiserv, our culture starts with our people. Want to learn what associates from across the company do or what it's like to work at Fiserv? Get to know us:
https://www.careers.fiserv.com/associates

OUR COMMITMENT TO DIVERSITY AND INCLUSION
Fiserv actively supports and encourages diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability.

Want to find out more? Click here to learn more about how we cultivate a diverse and respectful workplace:
https://www.fiserv.com/en/about-fiserv/diversity-inclusion.html

full-time

University education (Bachelor's degree)
University education (Master's degree)

2

- 2+ yrs of related IT experience. Bachelor’s Degree or equivalent work experience. Has moderate knowledge in functions they support. General understanding of business issues.
- Experience with management of applications (databases, enterprise or SAP systems, etc.)
- Analytical skills

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 40,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.

Information technology, computer programming, web portals

Contact person: Mgr. Jana Kovacikova
E-mail: send CV