Manager Operations (Ref. No.: 2634101)

Information about the position

Place of work

Digital Park II, Einsteinova, Petržalka

Job description, responsibilities and duties

Do you want to be part of the Global team? Do you enjoy working with applications teams and thrive to be the best? Then if so we are looking for enthusiastic people to join our International Payment Platform team.
If you are a technology enthusiast, that is keen on improving his skills and is learning in every opportunity, then you are the person we are looking for.

Hand on experience with:
• Managing people, hiring processes, performance reviews and compensations
• Managing IT functions and business units
• Business operations, policies and best practices
• Guidance, planning and direction for business unit(s), maintaining budgets and
resources and time for the business units and functions supported
• Related technical and business environment for at least 4 years
• One or more system(s), function(s) or business unit(s) support
• Incident resolution support (troubleshoot and incident remedy), incident management
• Payment platform industry
• Execution of the specific strategic functions and implementation of high-end, business
wide strategies
• Migration projects for a new client on-boarding

Desired skills:
• Leadership for the team and direct reports
• Communication skills are essential as well as strong stakeholder management skills
• Conflict management skills and ability to withstand the pressure
• Able to organize, manage and priorities own workload and also juniors to ensure the
expectations are met
• Good interpersonal skills
• Risk management

Nice to understand:
• Application monitoring tools
• SQL databases

Our team:
Our EMEA ATM operation team that you’ll be managing is part of strategic delivery, covering day to day operations of ATM configuration including 24/7 on-call support, incident resolution in production, project deliverables including project and testing related environments, client requests and supporting new business demand.
Our team in Bratislava consists of various highly skilled professionals including product owners, solution architects, tech leads, SDET being part of wider team across EMEA.
We work with interesting technologies and partners such as testing robots, cloud-based solutions, developer portal, micro services, big data, Kubernetes or AI.

Basic wage component (gross) and other rewards

Base salary starts from 2580,-EUR. Final salary depends on candidate previous experience

Employee perks, benefits

• Great experienced colleagues
• Collaborative environment
• PROCARE – health care
• Meal vouchers fully paid by company
• English language courses
• 25 days of fully paid sick leave per year
• Diners Club Card without fees
• Multisport card
• Bratislava City card without fees

Contract type


Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Required experience



Brief description of the company

First Data is now FISERV. Learn more about Fiserv: Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Main focus of the company's activities

Information technology, computer programming, web portals

Company address

First Data Resources Slovakia, s.r.o.
Digital Park II, Einsteinova 25
851 01 Bratislava

Contact person: Denis Ustohal
E-mail: send CV
ID: 3802982   Dátum zverejnenia: 5.11.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Base salary starts from 2580,-EUR. Final salary depends on candidate previous experience