ATM Technical Specialist

Information about the position

Place of work

Bratislava

Job description, responsibilities and duties

• - Provide operation support for ATMs in team responsibility
- Provide incident resolution support (troubleshoot and incident remedy), incident management within defined SLAs, search for solutions of issues in cooperation with various teams
- Provide implementation of changes related to supported ATMs
- Participate and execute on migration activities on projects for a new client onboarding
- Maintain operational procedures and documentation
- Participate and execute on Disaster Recovery and Business Continuity activities

Basic wage component (gross) and other rewards

Starting from 1350,- EUR. Final salary depends on previous experience of candidate

Contract type

full-time

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

IT

Personality requirements and skills

Position is reserved for those individuals who have attained an excellent understanding of the equipment used on the production floor.
o Requires them to have the vision, creativity, and self-motivation to visualize and develop enhancements that increase productivity and/or decrease equipment downtime.
o Associates Degree in Electronics (or equivalent educational background, i.e., military technical schools) required.
o Minimum 24 months as a Senior Customer Engineer with sustained commendable. Strong mechanical ability required.
o Able to handle, operate, maintain, manipulate, and adjust, assigned equipment as necessary.
o Customer Service Management
o PC Workstation Software
o Hardware Infrastructure
o Technical Troubleshooting
o Problem Mgmt Process
o Call Center Technologies

Advertiser

Brief description of the company

First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is a family friendly employer, committed to fostering an environment of diversity and inclusivity. We welcome conversations with all applicants about how we can help you progress your career at First Data.

Main focus of the company's activities

Information technology, computer programming, web portals

Company address

First Data Resources Slovakia, s.r.o.
Digital Park II, Einsteinova 25
851 01 Bratislava

Contact person: Valeria Lipkova
E-mail: send CV
ID: 3640430   Dátum zverejnenia: 9.4.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Starting from 1350,- EUR. Final salary depends on previous experience of candidate