ATM Technical Specialist

Bratislava

• - Provide operation support for ATMs in team responsibility
- Provide incident resolution support (troubleshoot and incident remedy), incident management within defined SLAs, search for solutions of issues in cooperation with various teams
- Provide implementation of changes related to supported ATMs
- Participate and execute on migration activities on projects for a new client onboarding
- Maintain operational procedures and documentation
- Participate and execute on Disaster Recovery and Business Continuity activities

full-time

University education (Bachelor's degree)
University education (Master's degree)

IT

Position is reserved for those individuals who have attained an excellent understanding of the equipment used on the production floor.
o Requires them to have the vision, creativity, and self-motivation to visualize and develop enhancements that increase productivity and/or decrease equipment downtime.
o Associates Degree in Electronics (or equivalent educational background, i.e., military technical schools) required.
o Minimum 24 months as a Senior Customer Engineer with sustained commendable. Strong mechanical ability required.
o Able to handle, operate, maintain, manipulate, and adjust, assigned equipment as necessary.
o Customer Service Management
o PC Workstation Software
o Hardware Infrastructure
o Technical Troubleshooting
o Problem Mgmt Process
o Call Center Technologies

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are. We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely. We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 40,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.

Information technology, computer programming, web portals

Contact person: Mgr. Valeria Lipkova
E-mail: send CV